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Victoria Medical Centre

  1. Eastbourne
  2. Eastbourne Hospi̇tal

Reviews, get directions and contact details for Victoria Medical Centre

Victoria Medical Centre
Address: 153a Victoria Dr, Eastbourne BN20 8NH, UK
Phone: 01323 407900
State: East Sussex
City: Eastbourne
Zip Code: BN20 8NH

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
Waited a whole month for my GP appointment just for them to dismiss me after not even 2 minutes, prescribing me antibiotics without even listening to what I had to say. I understand that there's a lot of pressure on the NHS right now and I personally don't mind waiting a bit to address my problems, but I'd at least expect for the professionals in question to do their jobs properly. Not to mention how they’re not even taking my mother’s health issues seriously either—she’s been waiting years for a surgery that hasn’t even been scheduled yet.
Hands down the worst surgery in Eastbourne. You just can't ever see anyone. Getting an appointment is near impossible they tell you to call in at 8am which I did. They called back at 8.10 went through the process to tell me they had no appointments available to try again tomorrow so I did and surprise, surprise all gone by 8.09 then she hints that walk ins are getting them all but to try again in the morning or on Mondays when they might be able to book for Tue, Wed, Thurs but again she can't say for certain she will have any. Not a problem I'll take a day off to queue up to get an appointment as calling seems to be a way of keeping people out of the surgery. Of course queueing up a lot of sick people togther outside the surgery is good idea and I'm sure won't make things worse bottom line provided you never need any form of service from them they are great. This was supposed to be a all singing all dancing surgery when it was proposed and built buts it turned into an absolute S! *tshow they should all be ashamed of the lack of service they provide and the let down they are to the community!
I put in a repeat prescription in the box outside the surgery for my Son on Thursday, as I understand it, should be ready within 3 days at nominated pharmacy. Enquired at pharmacy today if prescription was ready for collection and they informed me they had not received it, my Son phoned surgery this morning and was assured they would process it. He phoned pharmacy this afternoon only to be told they had not received it and the surgery was now closed for staff training. We are normally informed via text when this going to happen but we did get the text. He is now in serious pain as he has no pain killers left, so maybe another call to paramedics tonight, as he is waiting on an operation. I might add that he has never been a drain on the health service this is his first episode in his 43 years of life, he is also self employed so is not earning, to say I am not impressed is an understatement
Shocking service. You call to find you're 18th in the queue, by the time you get to talk to somebody, all appointments are then gone. Rinse and repeat the next day. The Station clinic was far better, at least you could get an appointment. Why isn't this practice being investigated?
I recently had a very good experience at VMC. I used the Engage consult system to notify the team of my issue and was called back and given an appointment the same day. The reception team were polite and friendly and the premises very clean. The doctor I spoke to was brilliant, he was kind, interested and most importantly very knowledgable and helpful. I left feeling like everything was done for me that could have been. Thank you VMC, with all the strains on GP surgeries these days I think the service was brilliant and should be recognised.
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Victoria Medical Centre map

Directions to Victoria Medical Centre with public transportation

Albert Parade 60 meters
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Beechy Avenue 100 meters
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Loop
Northiam Road 170 meters
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Central Avenue 220 meters
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Northiam Road 230 meters
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Loop

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