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Victoria Hospital: Accident & Emergency Department

  1. Kirkcaldy
  2. Ki̇rkcaldy

Reviews, get directions and contact details for Victoria Hospital: Accident & Emergency Department

Victoria Hospital: Accident & Emergency Department
Address: Hayfield House Victoria Hospital, Hayfield Rd, Kirkcaldy KY2 5AH, UK
Phone: 01592 643355
State: Fife
City: Kirkcaldy
Zip Code: KY2 5AH

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Absolutely amazing sevice from the minor injuries department at A&E on Saturday - registered and seen to in about 25mins! Receptionist was lovely and the nurse Sarah was friendly and efficient stitching up a cut on my finger.
Left sitting for hours with no information. Staff appear to care little, only 1 doctor visible. Give yourself 5-6 hours minimum or choose elsewhere if you have the chance.
medical staff left a strip of pills beside my elderly confused father for hours until i found them should be locked / secured at all times the staff played the blame game , it was the fault of the ward that moved him to another ward, it was the dayshifts fault, it was even my late fathers fault as he wasnt swallowing them and they had to spend a long time trying found out later thon another ward they even had a liquid alternative ! were' so busy were really sorry ! control of medicines is or should be a priority in any ward or hospital ! my late father could have taken them all, and until the investigation is complete i wont know if he took any or was under dosed the medications or over dosed ? i have now been waiting over 4 times the length of time they are supposed to respond within, they cant even investigate serious complaints on time, in fact having checked a local mp raised this issue, they only mange to hit 2% of the target for the government official response time to complaints, i even had a patient answer the phones at one point when i phoned in to check on my father, he said he answered it regularly as the staff never bothered, its like one flew over the cuckoos nest in there ! some wards, not all i found its a ward on ward lottery, some are excellent, some .......42 !..... i wouldnt want them putting a sticky plaster on for me. for ref i complained around the third week of DEC, its now the last week in Feb and they have now informed me the complaint will take at least another 21 days ! They cant get it right on ward and when they get it wrong they cant investigate it ina timely manner which means they cant identify and correct any failings for other patients safety !
Daughter went in with a badly broken arm that required surgery, staff at A&E were beyond excellent. Operating staff excellent, even come to explain how it all went at 1am. And couldnt fault the ward staff.nSince then my daughter has returned with another broken arm opposite side and again well explained and couldn't fault them.nHard working staff with alot going on but still find the time to smile and ease worries.nThank You.
What to say about an NHS Accident & Emergency department?nStaff are as helpful & supportive as possible. Appreciate that people will be prioritised according to need & not necessarily in order of arrival. Whenever I've been there either as a patient or accompanying a patient we've always been seen & treated as quickly as possible & in any case well within the target times.
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Victoria Hospital: Accident & Emergency Department map

Directions to Victoria Hospital: Accident & Emergency Department with public transportation

Kirkcaldy Hayfield Rd3 160 meters
14
18B
32
32A
33
33A
SH12
SM1
SM2
SM3
Victoria Hospital 170 meters
13
13A
18
18A
18B
32
32A
33
33A
37
37A
39
39A
39B
41
46
7
7A
X27
Hayfield Clinic 200 meters
108
SH12
SM2
SM3
Yetholm Way 280 meters
13
13A
Lauder Road 280 meters
108
18B
SH12
SM2
SM3

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