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Vets4Pets Thurrock

  1. Grays
  2. West Thurrock Veterinary Care

Reviews, get directions and contact details for Vets4Pets Thurrock

Vets4Pets Thurrock
Address: Inside Pets at Home, Lakeside Retail Park, Weston Avenue, Grays RM20 3LP, UK
Phone: 01708 689950
State: Essex
City: Grays
Zip Code: RM20 3LP

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Vet staff are on the whole good, but generally the service is poor. We were keen to use this vets practice when it opened as it’s the closest vets t us. However, after a very poor experience, which included our cat being taken to another Vets4Pets as this one doesn’t have overnight care we were left with 2 separate bills for his care which made it more complicated with our insurer. After this we decided to use our old vet, whilst it’s further away the service is far better.
9 years ago (07-12-2017)
So I got an x-ray and blood tests for my dog and the bill was about £600. I asked if we could go through insurance, they were cool with this and said I had to pay the £60 excess charge. This was fine I was just worried about my dog. No one told me about a handling fee then a month latter I get a phone call saying that I owe them money for dealing with the insurer "the handling fee" which I was NOT told of. If I was told about this surprise fee I would of just paid it it's not a lot of money but the principle that I was not told I will not use this Vets again and would not recommend.
9 years ago (29-09-2017)
Kelcy is a credit to this veterinary surgery, however, the other receptionist that I dealt with brings it down! She gave me completely wrong information regarding my cat that had passed away after being hit by a car. As you can imagine, this made a distressing situation much worse. I have since removed my other pets from this surgery - Wylie's in Upminster - which I cannot fault!
9 years ago (13-02-2018)
Went there with a dieing rat we just wanted to put her to sleep to stop her suffering but as we was registered to a different vets for pets they wanted a £55 surcharge for this which we didn't have so had to go elsewhere with a rat struggling to breath it's disgusting that they wanted money just because I was registered elsewhere and not help us or our rat just gose to show what they want money Over helping animals I will never use any vets4pets ever again
9 years ago (23-09-2017)
Great vets, great service every time
9 years ago (01-02-2018)
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