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Ventam Systems Ltd

  1. Southend-on-Sea
  2. Shoeburyness General Contractor

Reviews, get directions and contact details for Ventam Systems Ltd

Ventam Systems Ltd

About

Visit our website http://www.ventamsystems.co.ukVisit our online storewww.shop.ventamsystems.co.uk Follow us on twitter - http://twitter.com/#!/VentamSystems

Story

We supply, install and commission a range of gas interlock and gas proving products. We supply, install and repari ventilation systems and catering equipment.

Address: Vanguard Way, Southend-on-Sea SS3 9QY, UK
Phone: 01702 382307
ku.oc.smetsysmatnev@selas
State: Southend-on-Sea
City: Southend-on-Sea
Zip Code: SS3 9QY

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
We never ended up taking up Ventam's services due to us not completing the site, but the dealing we had with them was always very pleasant. They were very helpful and at hand to advise us on suitable solutions for what we needed.
7 years ago (27-04-2018)
brilliant service. great price. highly recommend Ventam
7 years ago (13-05-2018)
Installed a new extraction system in May 2017 and they forgot to install a speed control. They came and they installed it finally after many phone calls and it was always the wrong type. At the third attempt the fan blew up and they claim it wasn't their fault after just 9 months. Probably the worst company I have ever dealt with
7 years ago (27-03-2018)
We contacted Ventam in October 2013 to install a ventilation system in our new restaurant. From the beginning there have been issues with the workmanship which have required multiple revisits/repairs. November 2014, the last such visit resulted in our staff being met with abusive behavior, which is completely unacceptable. As we were under warranty, you would expect a recurring faulty product (which in this case was a canopy light), to be quickly removed and replaced, the recurring problem identified and solved. Instead, our notification of the recurring problem to Ventam Systems was only dealt with after 5 weeks of multiple chasing-up efforts on our part. Now in 2017, the light is still unfixed (and during health and hygiene inspection in April was giving comments for it not being fixed) and the extractor fan isn't strong enough (what they recommended) and seeps smoke into the restaurant. In addition, the tech worker dispatched to our site made disparaging remarks to our staff, showed intimidating behavior, and ultimately his repairs came undone within 3 days. This individual contacted us earlier in the day and the conversation led us to believe that our best interests as customers were not being served. We contacted the technical manager, Lawrence, expressed our concern, and was told not to worry - we had the right worker for the job. That we at Pickle & Rye would be subjected to harassing behavior for requesting a faulty product to be replaced not once, but twice, while under warranty is disappointing. That I would have a canopy light detach during Sunday brunch, sending plastic shards into food and onto cooking surfaces 3 days after being repaired is deplorable. And to have management ignore a customer's concerns, leading to such eventualities is nearly unthinkable.
8 years ago (11-05-2017)
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