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Urban Wardrobes

  1. London
  2. London Interior Design

Reviews, get directions and contact details for Urban Wardrobes

Urban Wardrobes
Address: Unit 205 Cannon Wharf , London SE8 5EN, XGL, GB
Phone: 020 8945 7875
State: XGL
City: London
Zip Code: SE8 5EN

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Reviews
I am amending my previous review as the company has been in touch and now kindly fixed the problem to a high standard. -- We commissioned two custom made wardrobes sets from urban wardrobes. One for a bedroom and one for a basement room. Both sets are well made and the designs are great. We would have been extremely pleased with them except for a major issue with the basement ones. We discovered a few years after installation that all of the contents had mould growing on them. We initially thought it must be a problem with damp from the basement construction. Having had an inspection it turns out that this is not the issue but rather a lack of ventilation to the wardrobes. We have been asking Urban Wardrobes repeatedly to help resolve the issue by installing some vents. They initially refused claiming it is not their responsibility. They then put us in touch with their installation manager who said he would come and look at it but has failed to do so despite several chases over more than a year. The main manager has also been quite aggressive/rude in his communication. We are now stuck having to leave the wardrobe doors open constantly to avoid the same issue recurring. It’s a shame because the wardrobes are nice and we were pleased to support a local company but I would not recommend Urban Wardrobes because if something goes wrong after sales, you may end up stuckServices: Custom furniture
The quality of the wardrobes is great, and the pricing is competitive compared to the bigger names. Definitely much better quality than the likes of Sharps, and better value for money than the likes of Neatsmith. The good price-to-quality point is because they are a small, lean outfit based in South London, so they don't have lots of overheads. We got a Scandi style wardrobe installed by them, and a few months on, very impressed with the finish. So why the four stars? There were a few hiccups during the installation process, which took quite some time to sort out, but they were sorted out in the end. So the final outcome was good, but there was some friction during the purchase and installation process.
Still very happy with the work done back in 2018 in our loft!
Good service. Thanks
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