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Tudor Grange Swimming Baths

  1. Birmingham
  2. Birmingham Tours

Reviews, get directions and contact details for Tudor Grange Swimming Baths

"Tudor Grange Leisure Centre has everything you could possibly need to enjoy getting active. With a state-of-the-art 150 station gym, an eight-lane 25m swimming pool, a sports hall, first-rate track and field facilities, dance studios, indoor tennis courts, a spa and steam room, along with a whole host of other facilities, you’re sure to find your ideal activity with us."
Address: Blossomfield Road Solihull , Birmingham B91 1PA, BIR, GB
State: BIR
City: Birmingham
Zip Code: B91 1PA

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related searches: swimming membership, leisure centre, ely pool, ongar gym, active gym, swimming pool near me, swimming pools near me, gym enderby
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Reviews
Wonderful pool, very family friendly. Cleanliness was up to scratch in all areas that I visited. However, there was a very long wait to speak to someone at reception, as it was left unmanned.. The lifeguard I spoke to, Isaac, was very friendly and gave clear instructions about how the new locker system works!
Both my daughters attend swimming lessons here and they are great! Special shout out to Katy who is the absolute BEST swim teacher! She strikes the right balance between being firm with the younger ones so they don't mess around but extremely nurturing to those who need extra support. Katy gives equal attention and encouragement to all her students too. Tudor Grange is only let down by the smell of urine in the changing rooms!
Visted today Saturday as my son had booked a badminton court. Greeted by a miserable staff member on reception who told me that he had an issue and there were bouncy castles all over the court that he might not be able to clear because he had a bad back and the manager had unhelpfully deserted the place. Went to the cafe to get a drink to buy some time, we waited for another customer to be served takeaway coffees and at 3.45 were told we couldn’t have a takeaway smoothie because the server had to ‘clean up’ before closing. We asked what time the cafe closed she told us 3.30. On the website the cafe closes at 4. Surely it should be serving until then? Had been thinking of joining but the service today had completely out me off. Not sure why lifeguards are walking poolside in big black trainers-surely flip flops are more appropriate? Badminton court dirty and smelly when we did get in there.
Worst customer service - thanks to Everyone Active. Though the center is maintained at an acceptable level, the staff does not have a clue on how Everyone Active charges and will come up with their own vague, irresponsible, demeaning answers. When you raise a online query-please be ready for not receiving any response. If you wish to cancel membership, be ready to pay a months fee extra as your membership will be removed in advance, though they debit your account for an extra month and staff is clueless. Everyone Active - is a clear no no - worst direct service and online response as well.
The leisure centre itself is okay, although staff attitude varies greatly, and good luck getting through to them on the phone. Main issue is the car park. The ticket machines almost never work properly, so watch out for this. One of the machines puts the wrong time on your ticket, so your "free" three hours shows as zero hours.
I've been a TG gym member for over 20 years and always found the staff extremely friendly and helpful which was so apparent when I had a medical incident in the gym last week. Without doubt the urgent, first class attention I received initially from Ali Seal Training then Charlie, the gym manager, and Kai prevented my problem from being significant. Their care and concern was exemplary all the time until I was able to go home, I'm sure they went above and beyond what they needed to do. Charlie and Kai are a credit to Tudor Grange Leisure and Everyone Active, thank you for all your help.
You charge £65 per hour for Astro turf pitch hire and have strict instructions about wearing the current footwear etc to preserve the pitch but then there are kids on there whizzing around freely on electric scooters and mountain bikes just generally dossing about on there when we turn up - how can you justify this?
Amazing place. The gym has Simpsons playing on the TV. Name any other gym where U can rest after a hard set while watching nostalgia inducing TV shows. Also there is an amazing receptionist who works. She does such a good job and imo she deserves a doubling of her pay.
Lovely facilities!! A young man called Lohit who works in the gym is so helpful and polite he has really motivated me to come to the gym more often and keeps the gym so clean. He is really an asset to this company. Lifeguards are also a lovely bunch and deserve more credit.
I wanted to express my gratitude to the 2 lifeguards who assisted me when my perscription goggles broke today 10.15am 14.6.24. I have visual impairments and struggle to see anything without strong glasses, so my perscription goggles are essential when I go swimming. They managed to fix them for me and were so helpful and considerate. I really appreciated it.
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