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Travertine Tiles UK

  1. Loughborough
  2. Loughborough Building Supplies

Reviews, get directions and contact details for Travertine Tiles UK

"Floors of Stone have been selling high quality stone flooring since 2007, supplying affordable natural stone kitchen tiles to our sister company deVOL Kitchens. We are now a leading supplier of natural stone and porcelain tiles, along with our own range of wood flooring, Planks & Parquet by Floors of Stone. Visit our Cotes Mill showroom to view our stone flooring, porcelain and wood displays for yourself. Or alternatively call or email to speak to our friendly and knowledgeable staff."
Address: 15A Fennel Street , Loughborough LE11 1UQ, LEC, GB
State: LEC
City: Loughborough
Zip Code: LE11 1UQ

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Reviews
We ordered marble tiles from Floors of Stone for our kitchen. The quality of the tiles were awful, and nearly 20-25% came broken on delivery. Although floors of stone offered and sent out replacement tiles, the tiles were crumbling whilst the tiler attempted to lay them. We reached out to floors of stone to arrange for a refund of these tiles. Firstly, organising the pick up of the tiles was a terrible experience, to the point we had to hire a pallet truck to move them in the appropriate location for the collection as well as purchase ratchets to ensure they were secured on the pallets. This whole process took nearly 3 weeks. Furthermore, despite following protocol and informing the company within designated time frames about the poor quality a full refund was not offered just a compromised refund. Not taking into account the level of inconvenience and disruption this caused our works. Will not recommend due to the level of customer service and length of time it took - and despite this not getting a full refund for tiles that were abysmal quality.
We choose floors of stone because they had the tiles we wanted and they have great reviews. Sadly, they missed the mark with us. Long story, short: Floors of Stone has chosen a miserable haulage company and rest assured, that will be YOUR problem, not theirs. Which is unfortunate because they charge an absolute fortune for shipping compared to other tile retailers. We ordered the Brazilian multi-colored slate tiles. They were set to arrive on a Monday. Late in the day, however, I get a call that they have the wrong area code and the tiles won’t be delivered until Tuesday. That’s fine, might have been my fault. FoS promise that the delivery company will call an hour ahead but that’s a lie. They didn’t for any of ours. On Tuesday, they deliver the tiles but only one of the two pallets. I make calls and am assured they will look into it. Never got call back. Wednesday rolls around and I get a call to tell me the tiles have been delivered! They aren’t delivered though. More calls, assurances made, zero call backs. Finally, at the end of the day, I get a call to tell me the tiles won’t be delivered until Thursday now. Finally get the tiles mid-day but they’re three days late and all I get is an apology in which they basically just blame the haulage company…that they chose. As for the tiles, they’re very good. We got the Brazilian multi-colored slate. Very difficult to install because the the variance in thickness but overall not too bad. The variance in color was well balanced. Only 1% of the tiles were damaged and completely unusable. However a good 15-20% had a least some damage scrape/chip/too thin that made them only suitable for partial tiles. My floor area was 36sqm. I ordered 40 and used 38. I have a couple more projects and I would avoid using Floors of Stone unless I absolutely had to they had exact the tiles I wanted.
I purchased the travertine country mix floor tiles for our kitchen renovation, the tiles came exactly on time, superbly packaged and were everything I could have imagined, rustic, mixed and beautiful! Perfect for our 100 year old cottage. I recommend both the tile and the company highly. Thanks again
Beautiful quality stone at a very competitive price. Helpful staff. Would throughly recommend them.
Stunning limestone tiles and 1st class customer from Ellie - if Ellie's manager is reading this, she deserves a bonus! Thanks for being so communicative and genuinely helpful.
We bought Light Jerusalem Tumbled Limestone tiles for our kitchen build, which are just stunning. From enquiry through visiting the showroom to final delivery, Floors of Stone have been awesome. Molly has been super-responsive, helpful and a joy to deal with. Thank you so much! Highly recommended.
Outstanding quality and customer service. From the moment their customer service team answered the phone, I felt like I was in good hands. The staff were incredibly helpful and friendly and the ordering process was also brilliant. As for the quality, I am blown away!! Value for money is fantastic and I could not be happier. I went for the Rustic Travertine Opus pattern and I would highlight recommend this. Thank you!!
Terrible, change delivery date, which was fine, waiting around all day for delivery, rang them a few times and kepted on changing the times, early morning, 10.30am, noon, 2pm, 3pm then 4.30pm. Cancelled the delivery as it was too late and arrived on site at 8am next morning. Slabs weren't great at all. Calibration was all over the place, underneath the slabs was terrible. Must of lost half a pallet worth of slabs due to being poor condition. Picking the slabs out of the pallet and they brake in your hands. Also there was broken slabs in the pallet. Not happy at all!
Wonderful company to deal with. We were searching for particular tiles for 3 new houses in West Sussex and came across Floors of Stone who had exactly what we were looking for. Very helpful and an efficient service. High recommend.
Very helpful, great service and wonderful flooring. The ravello beige porcelain tiles work wonderfully both inside and out, and look great against our Devol Bakehouse Green kitchen
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