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Reviews, get directions and contact details for Travelbag Solihull Shop

Travelbag Solihull Shop
"Travelbag specialise in creating tailor-made holidays to a range of worldwide destinations. From round the world trips to city breaks, beach holidays to escorted tours, We can assist in booking hotels and cheap flights to Australia, New York, USA, Bangkok, Canada, Sydney and other long haul holiday destinations from the UK. Travelbag can create the perfect tailor-made holiday for you."
Address: Mell Square Shopping Centre, 26-28 Drury Ln, Solihull B91 3BG, UK
Phone: 020 7001 4067
State: West Midlands
City: Solihull
Zip Code: B91 3BG

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I recently booked my honeymoon to the Maldives through travelbag, the lady was very helpful in helping me sort the original booking out, they offered some good deals and took the time to help me get something I was happy with, the only thing stopping me give a 5 star was after I booked it, I felt like some of the staff wasn't bothered with any questions and queries I had, some was friendly though, it was like they had the booking so wasn't too fussed, I was looking to upgrade to a better island with a better Villa, I did book something better in the end but it felt like I was a nuisance
I wanted to book a flight that I had seen on internet but I thought I would check in the shop first just in case they had any other flights that might suit me. They didn't have any thing better so I wanted to pay for the flight I had seen online only to be told that paying in the shop would cost a lot more than paying online. So I am just asking what is the point of a high street shop? No wonder the high street is in decline .
Whilst reading this bare in mind I am so fussy and always make the mistake of interfering with suggestions on travel - I can't help myself... comparing costs of flights, journey times and length of stop overs etc.. However last year our family travelled to Australasia and we booked flights via Travelbag, a simple process you would have thought but as I suggested I like to pick on the detail.. Well we made the right choice popping into our Solihull Branch and speaking to Lucian.. a mild mannered and very patient individual, knowledgeable and professional - a great listener and eager to accommodate our needs, flying into one location, departing from a another, oh boy did I mess about but after a couple of visits to the store a few emails and some phones calls and he absolutely nailed it! What a great surprise it was as well to find ourselves booked in to the upper deck of the A380.. great experience - he really does go that extra mile.. So impressed were we that we have returned again to book a complete package this time round - can't say too much about it as it is a surprise for the kids but we will elaborate perhaps in another review upon our return. Lucian is a superb advocate for Travelbag and it's great talking to someone who reassures you with both experience and honesty! Really looking forward now to our next trip... hope my review helps?
Member of staff didn't seem bothered when we visited for a quote. Wrote basic details on a business card Took our business to another travel agent who was very friendly and helpful
The staff here were so helpful when booking my holiday I couldn't thank them enough as I had the best time of my life!!
First and last time using this company. I would never use this company and pay the extra to deal direct with the airline
Disappointing visit. I eventually booked on line direct with the airline
Very friendly, and knowledgeable as usual
Quick and efficient staff know there stuff
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