Town and Country Flooring

Reviews, get directions and contact details for Town and Country Flooring

"Bespoke oak flooring, natural stone tiles and quality carpets"

Address: Cheltenham Rd, Burford OX18 4JA, UK

Phone: 01993 824331

Website

State: Oxfordshire

City: Burford

Zip Code: OX18 4JA

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews

Amazing Showroom, Great knowledge and fantastic products.  Town & Country supplied and fitted my new oak flooring.  Nothing was too much trouble for them and their fitters were so clean and tidy.  I would recommend this company without any hesitation for the service and the quality of the flooring they made for me.

Town and Country flooring were absolutely brilliant. They were fantastic helping us to choose our flooring for an old cottage. Their fitters did a brilliant job scribing the floor around a difficult rooms. They were very tidy and extremely hard working. Customer service was second to none and I would highly recommend then to anyone.

Town and Country Flooring are THE BEST flooring company ! We have had wooden flooring installed throughout downstairs. The floor looks amazing ! The fitters were second to none and fitted the flooring perfectly our cottage does not have one straight wall in the house so this was not an easy task. We are also having a beautiful stair carpet fitted. Would highly recommend them. We spent months trying to find a good flooring company and so happy we found Town and Country. Thankyou !

I have purchased wooden floor boards twice now from T&C... as they are marvelous... 7 years ago I had the downstairs of my cottage plus an upstairs bathroom fitted with floorboards from T&C and they look just as good today as when they were first fitted... Especially the bathroom floor... Last year we extended our kitchen and now we have the same lovely floor boards going through to our utility room... everyone that comes to our house always comment on how lovely they look......

Having done a lot of shopping around and research we can not fault the quality of the product and installation having purchased both wooden flooring and carpets throughout our home from Town and Country Flooring. Contact with the sales team and installation team were friendly and professional at all times. Top quality for a good price, we wouldn't shop around should we need flooring in the future.

My mum is renovating her house and she was going to get her flooring done by this company. After it was done quite aggressively might I add, they randomly changed the price to almost £450 higher!!! What’s up with that? Unfortunately, it was already done so we were forced to pay.  Do NOT recommend.

Good quality products but ver poor organisation and customer service. Had to chase original quote, which was incorrect and had to be re-done. They didn't show on the planned day for fitting with no credible explanation. We had moved all our furniture out of the room, so this was inconvenient to say the least. Fitting itself was done well and the product was lovely. One room was left unfinished as it needed beeding and the door finishing bars also needed to be fitted. I called and emailed on numerous occasions to get this booked in  and eventually gave up as I got no response. About a year after the  job was started we heard from the owner and have ended up paying without the job being finished- we got a  a minimal discount and no aplology for very bad service. I would not recommend this company, which is a real shame because the products are great.

First visit to look at new flooring. Hugely impressed with the quality of the products plus the knowledge Jamie has and how helpful he was. Our flooring has now been fitted and we are really pleased. The team Jamie sent to do the fit were fabulous, very respectful of our home, attention to detail was excellent and they worked early and late over weekends to get the job done. Very happy customers.

Our builder selected Town and Country for our upstairs flooring. Acknowledging that I am a very particular customer, I spent time detailing  all the required specs. Town and Country met and exceeded my expectations. The quality of material is top end; with expert advice and fine installation, we could not be happier with our gorgeous oak floors. We will return to Town and Country for our other projects.

I am afraid to say that I am having a bad experience. 28th February booked an appointment, no- one turned up, no phone call, so I phoned them asked what had happened. Said they didn’t have my number to let me know, but I went into the shop a week before and watched the assistant write both my numbers down. I re-arrange an appointment for 4 days later. Gentleman arrived NO apology for not turning up. Measured up, fine, suggested I pop into shop to look at other carpet and he would be there to show me on the Thursday. Arrived on the Thursday. Another gentlemen in the shop knew nothing about it. So I returned later that day to speak with previous gentleman who knew something. I left with a reassurance that my quote would be done that afternoon and sent to me. I have now been waiting FOUR weeks for a quote. I have rang twice and just been told they are very busy. Which I accepted the first time. So from start to now I have been waiting six weeks and no further forward. I don’t think this is very good customer service at all.  Shame as this has definitely put me of!!!!! I have now been in touch with another company that does the same carpets in Cheltenham and what a difference their customer service is. Shame not to use a local firm.

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Town and Country Flooring

Reviews, get directions and contact details for Town and Country Flooring

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