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Reviews, get directions and contact details for Thomas Cook Travel Ltd

"We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile."
Address: 33 The Square, Aldridge, Walsall WS9 8QS, UK
Phone: 01922 716939
State: West Midlands
City: Walsall
Zip Code: WS9 8QS

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Booked our holiday to Mexico today with Tom! Tom was outstanding. Listened to every detail and gave us exactly what we asked for at a fantastic price! Tom even explained local taxes and things that we would need to know when we arrive in Mexico to make sure there are no surprises when we get there. Thank you Tom!! We are really looking forward to our holiday!
I always use TUI for my holidays, and I'm never disappointed. This is my first time booking through the Walsall branch and I really want to thank Manager Vicki and team member Elizabeth who sorted my holiday for me. Elizabeth was really helpful and went above and beyond to make sure I got the best price and date. Just downloaded the app like she told me and its great so easy to keep track of my holiday and make payments etc. Thank you again ladies, so nice to have a holiday to look forward too.
Visited Tui Walsall today to book a family holiday! We were met by Vicki and another colleague at the front desk, they were both very welcoming and made us feel comfortable! Alice was introduced to us as our advisor and I can honestly say she was brilliant! She was very patient throughout and catered to our needs and wants, alongside this her advice and knowledge of the hotels/areas etc was extremely good. I would highly recommend this shop if you are planing a holiday! Staff are lovely!!
The customer service at Tui Walsall was so professional and the staff are just lovely. Alice in particular was just amazing in helping us book our dream holiday. She was so helpful and knowledgeable about the places we were looking to go- a true credit to the team. Will definitely be returning for our holidays in the future!
Really amazing service today at Tui Walsall! Staff were welcoming on the front desk and then was seen straight away by Louise. She was very helpful & knowledgeable booking us our dream holiday to Jamaica. Will definitely book here again.
Travelling with TUI since 2018 and have not had a single bad experience. The staff at the travel store are extremely helpful and thorough. From personal experience, they have always gone the extra mile to get the best deals and offers, and so far have always been spot on with recommendations for package holidays.
I always use this store to book all of my holidays. Professional, honest, patient and friendly service. All staff go above and beyond to ensure that your holiday is fabulous and worry free. I have recommended them to all of my family and friends who I know have booked up for this year and have received the usual fantastic customer experience. Huge thanks to Store Manager Vicky who always delivers a top notch service.
I have been going to Lanzarote Costa Teguise for many years COVID has now finished pop into the Tui Superstore in Walsall speak to an advisor who comes up with the HD Beach Resort l have been walking passed it for years Wow the hotel was excellent food was of a high standard and the staff were fantastic. Had I not have gone into the Tui store, I would have just been another holiday, but TUI and HD resort made it a holiday to remember!
Rang Walsall store to ask a query Julie answered the call but was unable to help us straight away but rang back within 5 minutes, when we went into store to book our holiday we asked for Julie she was very friendly and very professional and got us a good deal on our holiday!! We would definitely recommend to visit store and speak to Julie we will definitely rebook with Julie
Fantastic service today we received from Tui walsall today. Friendly welcome has soon has we entered the store by all staff. The service we received from Mollie was 100%. I believe mollie is new to this store but you would never have known this . Thankyou you for all your help in helping us arrange our houlday for early next year .
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