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Reviews, get directions and contact details for The Thai Orchid

The Thai Orchid
Address: 5 Cathedral Yard , Exeter EX1 1HJ, DEV, GB
Phone: 01392 214215
State: DEV
City: Exeter
Zip Code: EX1 1HJ

opening times

Monday: 18:00-22:30
Tuesday: 12:00-14:30
Tuesday: 18:00-22:30
Wednesday: 12:00-14:30
Wednesday: 18:00-22:30
Thursday: 12:00-14:30
Thursday: 18:00-22:30


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Reviews
Wonderfully cosy atmosphere and friendly staff eager to help or explain, always serving with a smile. The booking process was easy and we were well accommodated. The food was delicious! So many flavours and the sharer set menu we chose meant we were able to experience a variety of dishes. It included starters all the way up to a fresh Jasmine tea to end the whole evening. Recommended! Dietary restrictions: They ask before taking any orders if there are any allergies etc that they should be aware of and seem to have good labels for things like their use of fish sauce and nuts.
I really don't understand the previous reviews of this restaurant. Totally overrated! This restaurant is basically just an upscale version of street food in Thailand with a ridiculous price compared to the portions of food you get. My husband and I have been to Thailand and also been to Thai restaurants in different countries and they have all been of various quality, but this place is by far the lowest. First, the confusing menu that you have to order either 1,2 or 3 courses and the combos are all set with fixed price. This means you are tied into a minimum of over £20 for each diner. There is individual price for each dish. So if you order something out of the combo, you have to pay for the individual extra dish of which the price will be confirmed only after you make the order. It is a scam designed to get more money out of you. No individual priced dishes. When we asked how much for an extra appetizer rather than a combo we were told they would have to check on a price. As though it was abnormal to order a la carte appetizers. Completely ridiculous. Second, the portion/size of the dish is significantly small for the price. Please look at the photos and see our main dishes are just as small as the size of my fist. Third, the accuracy of the dish described in the menu is not what you will receive. We ordered a side dish of stir fry 'mixed' vegetable but what we got is cabbage instead, the cheapest possible kind of veggies! Fourth, and most importantly, the dining experience. We were there upon arrival. The restaurant is small but has two floors and enough space to ensure an intimate dining experience. However, we were told to sit in the middle of the restaurant at a table for two. Us being the only customers. Shortly after sitting, another couple arrived and rather than spread people out so we could enjoy some quiet and privacy, they were seated right next to us. At a table 30cm from ours. Regardless of the fact the rest of the restaurant was empty. Then, a few minutes later, a larger group arrived, and again, rather than spread out customers, they were seated immediately on our other side. So, in a restaurant with two levels and at least 20 tables they sat the only three tables, two couples and a group of four, all next to each other. We were surrounded on both sides with people 30cm from either side of us. Lovely people, but we all would have enjoyed a little privacy. Why they felt the need to cram the only three tables into exactly the same space and not utilising the space is beyond us. We felt like cattle being herded into a chute for a feed. All in all, there is no way we will come back to this place again. If you fancy a Thai meal, go up the road 3 minutes to Rosa’s. A modern spacious environment that will perhaps be a much grander experience.
Beautiful authentic Thai food! Felt like I was back in Thailand. Lovely welcoming staff, will definitely be back! Would recommend the massaman curry and mango sticky rice! Thankyou xFood: 5/5
Very cosy, beautifully decorated with cultural themes. Delicious food, and speedy service. We tried the sharing starter platter which consisted of several small dishes. Followed by a red Thai curry and egg fried rice. All lovely. The staff were friendly and treated us like their honoured guests.
The food and service is excellent! Tried a variety of dishes and it’s a great place for family and friends to come for a quiet dinner. We were a huge group and the food service was steady and the server always had a smile on their face. Definitely coming back :
My work takes me up and down the country on a weekly basis and so consequently I use a lot of food outlets. The restaurant is very well presented on the outside and lovely and cozy on the inside, and on stepping inside I found the service to be exceptional, the best I’ve experienced anywhere in the country. If only more places in general provided their level of service. I ordered a take away and I’m happy to say that the food backed up everything I experienced and was beautiful, so all in all a very positive experience and I’m definitely going back next time I’m in the area. Parking: Although there isn’t any parking directly outside the building, there is a paid car park about a minute walk away, so nice and straight forward.
The service here is fantastic and Praewa is gentle and very friendly! We had such a great time dining here! Love it here!!!Food: 5/5
Such an atmospheric place with beautiful people and delicious food. The whole experience was wonderful Vegetarian options: Excellent choice
Lovely meal, the staff were very friendly and attentive. Would definitely recommendFood: 5/5
It was our first time here and we really enjoyed it!! Staff was friendly, food was tasty and atmosphere is authentic and welcoming. Would 100% recommend.Food: 5/5
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