The Residential Lettings Group Ltd

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Address: 2 Calthorpe Rd, Birmingham B15 1QP, UK

Phone: 0121 246 8000

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State: West Midlands

City: Birmingham

Zip Code: B15 1QP

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Reviews

I placed a reservation fee for a 2 bedroom flat today stating a delayed move in date (a month) and 6 month tenancy contract. Without consulting with me about the wishes of the landlord or whether or not I could negotiate dates and terms, they refunded my fee on the same day and offered me a 1 bedroom flat that I could view. When I looked at their website it states that the flat is Let Agreed. Very poor customer service so I would steer clear of this agency both at a future tenant or landlord.

 8 years ago (10-04-2018)

Pretty poor standard of service.
When it came to our viewing at the property the agent was 40 minutes late and hadn't given notice to the tenant of the visit.
Their staff will lie about fixing problems in the property and then claim ignorance regardless of email screenshots. 
Their standard of service is not what you would expect and I wholly recommend you steer clear.

 9 years ago (18-11-2017)

The customer service has been extremely poor from the staff at Edgbaston. Fundemental issues (blinds hanging on by a thread/ collapsing drawers) raised early August, were nearly in December now and still no outcome despite chasing up least 7/8 times via phone / email. Realised nothing will be happening hence the review. Letting agents aren't usually the best people on the planet when it comes to managing paying customers, but these guys take the biscuit. Absolutely awful - stay away.

 10 years ago (18-11-2016)

Not very helpful,. seemed to be disinterested

 9 years ago (16-11-2017)

Residental Lettings Group have managed to find us a tenant very quickly and their prices are very competitive. I would definitely recommend them

 14 years ago (26-11-2012)

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The Residential Lettings Group Ltd

Reviews, get directions and contact details for The Residential Lettings Group Ltd

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