The Pet Crematorium

Reviews, get directions and contact details for The Pet Crematorium

"Welcome to The Pet Crematorium DurhamA dignified, personal service dedicated to the loving memory of your petThe bond between owners and their pets is often much stronger than we are willing to admit. Those of us who are fortunate enough to have that special bond know that the loss of such unconditional love can be devastating.We aim to ease the sadness of parting by providing our clients with a dignified and personal service. Founded in 1983 we have helped many people say their final goodbye to their pet, companion and much loved friend."

Address: The Willows, Witton Gilbert, Langley Park, Durham DH7 6TX, UK

Phone: 0191 373 5551

Website

State: County Durham

City: Durham

Zip Code: DH7 6TX

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

A heartfelt thank you for taking care of my boy Toby on what was the worse day of my entire life. Thank you for treating him with the care and dignity he deserved and for making losing him a little easier to bear. The whole experience from first contact to collecting his ashes was compassionate, comforting and reassuring, even our vet nurse highly recommend you as she had previously brought her own dog to you. We are forever grateful.  Toby , who was, is, and will always be my world.

I just had to write to say a heartfelt thank you for looking after our beloved Samoyed, Cosmo. The way everything was packaged, with a heart and his name on his fur cutting and paw imprint was very appreciated. It added a true warmth and showed how caring your staff are. Service with a heart should be your motto. Thank you from all our family.

Just collected our darling little Pheobe and brought her home. Having had the unfortunate experience of requiring the service of The Pet Crematorium twice before we know how very helpful and sincere the staff can be.   They did not let us down on this occasion for which I can't thank them enough.

I couldn't recommend The Pet Crematorium, Durham highly enough. From first phoning to make an appointment to collecting our cats ashes, Amy and Adam were incredibly caring and compassionate. Amy went above and beyond and I'm confident she'd have cared for our cat as if she was her own. She made an incredibly difficult time easier with absolutely exceptional customer service. It's rare to find someone who cares so much about their job and service they provide. The place itself was immaculately presented and very peaceful. I would have no qualms in recommending The Pet Crematorium, Durham.

What a wonderful service they provided after the loss of our dog last week. We received his ashes back today, along with a glass bottle of his hair. I had asked for a paw print, as with my other dog I received an ink print on a piece of card which I loved, but this time they sent his actual paw print in plaster which was a lovely surprise. Very professional and helped ease the pain during our sad time. Thank you so much for looking after our old boy.

Thanks for looking after my Molly 14 years old black lab which we miss so much. Thanks for your outstanding service and support and help and your kind words. We received Molly back today and  she looking magnificent which gives us some peace of mind knowing Molly is back with us.  God bless and kindest regards Alan and Trish Bolton.

Requested a paw impression of my 1 yr old cat Loki before cremation. What I was given was disgusting. Looks nothing like a paw. No care or consideration was used, total rush job, they have ruin the last thing I have of him. A toddler could have done a better job. What worse is the lady who was in reception knew I was upset over this, suggested I send an email to her manager. I did, also wrote on their Facebook page- nice I got a standard copy& paste reply on there but no phone call from the  manager.  Just like I’ll probably get a copy&paste reply here but no direct contact.

Very happy with the service from Durham Pet Crematorium when our beloved cat Marmalade had to be put to sleep last September.  We opted for the ash shaker and have just spread his ashes over our rose trees.  Especially liked the bluebell print shaker and the outer green box.  Thank you.

Thank you so much for taking care of my Oscar. My family is heartbroken at his loss but you made things a little easier with your care and compassion. This is the forth time I have used your services so I can highly recommend you with full confidence. THANK YOU

Two weeks ago me and my Dad lost our best friend Lola. She was the most beautiful kind happy little yorkie russell mix. She loved people. We are truly devestated to lose such a big part of our lives. We lived for that dog. Especially after my Mam died in January our main focus became Lola.We loved her so much it hurts. When she had to be put to sleep at the vets we just couldn't breathe for crying. We opted to get her cremated through the vets and get her ashes returned to us. They organised your service for us. Well I got the phone call today to go and collect them from the vets. My dad tearfully cradled the gold bag in his arms as I drove home. Lola loved a ride in the car though. We are still devestated by our loss and always will be but it gives me comfort knowing I have her back. My Dad is upset at the sight of the box so I've got her in my bedroom with me where she used to sleep. Thank you for the service you provided. A lovely green container with silky soft material around it inside a bigger green box. Very good quality. Then in a white cardboard box with her name and address on. And finallly the gold bag  Beautifully presented. Reading these other reviews I wish I knew I could get a paw print and some fur clippings but its ok as those paws and that fur is already in my heart.  Thank you.

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The Pet Crematorium

Reviews, get directions and contact details for The Pet Crematorium

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