The Oriental Pan Asian

Reviews, get directions and contact details for The Oriental Pan Asian

Address: Fleming Road Chafford Hundred , Grays RM16 6HH, ABE, GB

Phone: 01375 481268

State: ABE

City: Grays

Zip Code: RM16 6HH

opening times

Monday: 12:00-14:30
Monday: 18:00-22:30
Tuesday: 12:00-14:30
Tuesday: 18:00-22:30
Wednesday: 12:00-14:30
Wednesday: 18:00-22:30
Thursday: 12:00-14:30

Update Info

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Reviews

Best Chinese take out east of London. Been a customer here for 10+ years and keep going back. Very rude manager. She mixed up my order and kept me waiting. When I complained she cancelled my order and literally told me to get lost !!! I haven’t been back.

Customer service is 0/10 Food is 2/10! Very rude and unhelpful. My order was incorrect, I called to let them know I was sent the wrong item and they were extremely rude and unhelpful. Hung up without sorting out my order. Then finally after 30 mins of going back & forth I was told they will send the correct order with the driver. 1.5hr later nothing came and the restaurant has said the driver has gone home. Absolutely disgusting service and would not recommend.

Customer service is 0. The young overweight man who normally takes orders is extremely rude towards customers. The item I order doesn’t come with enough gravy for me, each time I place an order and ask for extra gravy that I’m willing to pay for I’m met with resistance. I even asked for it to be placed in a separate container only for them to ignore my request and still give me the same dish. The staff including the cook argued with me about how I want my food that I’m paying for no matter how many times I explained it to them. Would not recommend, there are plenty of other restaurants in the area with better food and service.

Very very disappointed in their level of service. I wouldn’t spend my hard earned money here. I called back to add extra items to my order and the attitude on the phone was shocking. I have never experienced such service. Disappointing is an understatement

I normally by food from this restaurant but today I must say the service and the young man taking the order was deplorable. I place an order online wasn’t able to pay by card because the machine was broke I cancelled but the food still arrived. The driver was told to bring the food back and he offered for me to do a bank transfer which I did, call spoke to the young man I asked if it was ok he said yes so asking as he got his money. Customer service is import in any business and how you treat your customer is important. Very disappointed

I love this place! It’s my go to Chinese takeaway, the man serving is always pleasant and they have fortune cookies , the food is amazing couldn’t fault it if I tried !

Wow shocking service. My sons egg fried rice was missing. Phone up and woman shouting. Said they would deliver in five minutes but never showed. Phoned them and they take phone off hook. Husband had to run out and buy him something else. Will never ever use again.

Best chinese ever! I wish they still delivered to Ockendon because the food is just amazing. So seasoned with generous portions.

Delivered the wrong order, after waiting ages for the food I managed to catch the driver In time to tell him then called the takeaway the person on the phone argued for around 20 minutes to then admit they had got it wrong and sent me the things I was missing. 20 minutes later they arrived and deliver driver asked for the other rice they had mistakenly sent instead of my other food which put question in my mind wether they was going to resell this By this time my food was freezing cold. Absolutely terrible customer service and below average food. Would not recommend this takeaway to anyone.

Food is delicious I've had different dishes and they were great

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The Oriental Pan Asian

Reviews, get directions and contact details for The Oriental Pan Asian

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