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The Mumbles Carlton Hotel

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The Mumbles Carlton Hotel
Address: Mumbles Road, The Mumbles SA3 4EA, UK
Phone: 01792 360450
State: Swansea
City: The Mumbles
Zip Code: SA3 4EA

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Reviews
Probably the worst hotel I've stayed in even though this was on Martin Lewis show. No proper lighting on the staircase. Our room situated directly above a pub playing live music on both nights we stayed. I think we should have been told and given an option to move they weren't fully booked Flat lemonade in the bar! The owner couldn't work out the music in his bar. Place wasn't hoovered and no hot water on a Sunday morning! Really bad email communication; taking a week to reply!!! Couldn't wait to leave!
Didn’t like that Wi-Fi password wasn’t provided and also was locked out in the morning. No one staffed the hotel all of Sunday morning. Good for what you pay I guessRooms: 3/5
Great rooms, cosy and with sea views, triple glazing keeps out noise of the road. Would be even better, if it included breakfast Nearby activities: Near Oystermouth Castle, great beaches on the Gower, Good museums in Swansea, a bus ride away
On the positive side, the hotel has just been redecorated; however, that is the only positive comment I can make. My room had a door lock on it that either locked and could not be unlocked from the outside, or failed to lock at all, thereby leaving the room and its contents insecure. In addition, the door to the bathroom would only open part way before hitting the lavatory bowl. The extractor fan in the bathroom was incredibly noisy and, finally, the top cupboard in the wardrobe had not been cleaned properly, leaving dust all over the clothing items placed in it. The twin room, in which the other members of my party were accommodated, had a similar problem with the door handle as my room. There was also no curtain on the window in the bathroom, the frosted glass on its own providing insufficient privacy when using the adjacent toilet. My wife and the other person in the room resorted to showering without turning on the bathroom light, because of the lack of privacy. Whilst the hotel staff have no influence over local car parking, I feel it necessary to point out that parking in nearby car parks is extremely expensive, and parking on the road is very hard to come by. Any potential guests should also note that the hotel does not offer breakfast or dinner. The combination of all the issues detailed above made it so that we could not face the idea of another night in the hotel and, therefore, we checked out after one night and sought accommodation elsewhere. Having been asked to pay the balance of the charges on first arrival at the hotel I spoke to a very polite and apologetic member of staff about requesting a refund of three nights' charges. I was advised that they would speak to a manager who would contact me to discuss the matter but, as yet, I have yet to have that contact, despite me leaving two phone messages and also sending an email. In summary, anyone considering staying at this hotel should look elsewhere.
Great hotel in a great location for walks along the promenade and access to local restaurants... parking is hard, but there is some free parking next to and opposite the hotel ... otherwise paid for council owned parking is very nearby... the hotel doesn't supply food, including no breakfast ... but there are plenty of restaurants nearby, including Trams and the Mermaid Cafe... It is quite an old hotel with no lifts ... we took four rooms and they were a great standard for the price ... the rooms were neat and well presented... although the original part of the hotels has older locking systems. Overall we had a great stay and it was a great location with lots of great walks nearby.. unfortunately didn't take any photos of the room but we had a great one... Nearby activities: Lots of beaches and restaurants nearby and lots of great walks
Very friendly place to pop in for a beer. Staff very friendly and helpful, well worth a visit. Oh and it's dog friendly Service: 5/5
Comfortable and quite place. At the moment there is no parking other than the side of the road due to the Council I was told but otherwise it was a lovely experienceRooms: 5/5
Very very clean room. We had a twin room. Extremely small room on the top floor.Two single beds. The floor was uneven, and the beds sloped slightly, making it a slightly uncomfortable sleep. The hotel is in an old building and could maybe explain the quirks! Ensuite with a very decent electric shower. No breakfast,the hotel is over a bar, but we heard no noise from it. In fact, it was very quiet at the back of the hotel, but the room was extremely hot, an electric fan was in the room. Other facilities included a hairdryer and wireless connection, the code you need to get from the bar. The room was cleaned after one night and tidied.The hotel is directly opposite the promenade that follows the Swansea bay, and in a five minute walk, you are in the area of shops and cafes and restaurants. To the right of the hotel, a fifteen minute walk is the Mumbles Pier. Our room cost £100 a night for a twin. Mumbles Town is expensive, as is the whole of the Gower Peninsular but incredibly beautiful.
Wow. What a gem. Great rooms, great bar, lovely atmosphere, superb service. Dog friendly aswell. First time we took our greyhound away, so we were a little apprehensive, happily there was no need. We and the dog were well looked after.....and it was New Year's Eve!!! Will definitely book again! Thank you so much.Rooms: 5/5
We stopped here with a group of 15 friends. Our room were clean and had all that we needed. We would stop here again. Plenty of places to eat around this hotel. Car parking immediately opposite the hotel charges 0800 to 2100 hrs everyday. Long stay car parks are the same charges. Have a great holiday.Rooms: 5/5
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