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Reviews, get directions and contact details for The Mousehole

Address: The Cliffs , Cheddar BS27 3QA, SOM, GB
Phone: 01934 740200
State: SOM
City: Cheddar
Zip Code: BS27 3QA


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Reviews
Popped in for some tea and coffee and some milkshakes with the family. Friendly staff. Lovely decor. Child friendly. Relatively fast service. Definitely recommend if you're visiting Cheddar.Service: 5/5
I had my very first cream tea here, and I must say, it’s been absolutely delicious! The scones were nice soft and warm, the cream and the jam were delicious and the tea was lovely! The atmosphere of the place is very welcoming and cozy, whereas the staff is nice and kind! I definitely recommend this place
The layout of the cafe make it difficult for staff to see when you come in the door so you can just go on and find someone when you need them. They do a nice take away sarnie but I think you get more food when you dine in
Nice but there are nicer cafés further up the hill with nicer view. Staff is a bit robotic. Scones, coffee, tea, ice cream was nice.
Scones weren’t the best and no one on my table was a fan of the cream. The cream had bits in it and the scones were dry, hard and dense. Complete opposite of what they are supposed to be. Only giving two stars due to the wonderful service by the waiters and hot drinks. Food was the real let down as well as the sticky tables.
A beautiful little cafe in the High Street of Cheddar. The service was perfect. The servers were polite and courteous and were pleasant. The card machine was broken, and we were advised of this as soon as we entered the cafe that it would be cash only. We ordered out food and drinks and it came out beautifully presented and was quick - even though it was quite busy! The food was absolutely wonderful, it was worth every calorie!! Will definitely come back again. The decor was lovely, it was warm inside and felt cosy. Plenty of seating available. Toilets and free wifi available.
Always come here won't be no more!!!! Ordered afternoon tea and waited 3/4 hour tables not cleared and when you're served by one of the young girls she was playing with her hair constantly when she wiped the table it was swept onto the floor such a shame used to be such a nice place,
Average food and all rather disjointed, although admittedly it was Easter Sunday and the place was filling up quickly. We were made aware of the waiting times for food, so this was not an issue. The reason for our low score was because my mum ordered a toasted teacake with butter, which arrived with a ramekin of what was very clearly vegetable spread. My mum asked the staff member if it was butter, to which she immediately said 'yes', but my mum asked her to check with the kitchen. The staff member returned saying it was butter despite it clearly being flavourless spread, which barely melted on the teacake. As we were leaving, we noticed in the food preparation area a large tub of vegetable spread, open on the counter with a knife in it. It wasn't nice feeling we had been lied to, and the situation could have easily been avoided. It may be worth providing foiled wrapped butter pats in future, or mentioning when ordering that butter is not available.
Lovely clean environment, great food, good price, nice staff 5 stars!
Clean, well set out, a one way system was in place. Lines for dining in or takeaway were clearly marked, you were shown to a table. They allowed plenty of time to make your selection, food was brought to you and when you wanted to pay, they bought the card machine to you, cash payment was also accepted. There was a range of sandwiches, pasties, cream teas, etc and hot and cold drinks. Nothing fancy but enjoyable.
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