The Mayflower Medical Practice

Reviews, get directions and contact details for The Mayflower Medical Practice

Address: Bawtry Health Centre, Station Rd, Bawtry, Doncaster DN10 6RQ, UK

Phone: 01302 710326

Website

State: South Yorkshire

City: Doncaster

Zip Code: DN10 6RQ

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Quite simply one of the worst GP practices I’ve experienced in 32 years. You can never get an appointment and the staff are rude and completely unsympathetic. Told to book an appointment on the system one website that refreshes at midnight, so basically I have to stay awake till midnight to try and get an appointment!nHaving been a nurse in Primary care and community care this GP practice is one of the worst.nLocals constantly complain and Facebook community groups slate the place. It’s easier to Drive to Doncaster to the walk in clinic or go to A&E.nThe practice manager should be sacked and this practice put into special measures by the care quality commission.

What has happened to this practice? It used to be effective & efficient… such a shame!

I have tried on several occasions to book an appointment but have always been told there are no appointments and to phone in the morning. I tell them that it is impossible to get through in the morning as i am travelling by train and there's no signal . I suppose the system works if you are sat on your backside all day and can wait for a triage appointment if one is available . I have a problem with uncontrolled blood pressure and only want some different medication before any permanent damage is done .nNot even a telephone appointment is available .nI know it's not the receptionists fault as they are only following protocol , but hey it's not working BIG TIME !!!

Absolutely shocking service.nAfter trying over a few days, I managed to get through after an hour of caller is busy…nQueue number four which took 20 mins to get to number one in the queue for a further 20 minutes.nWhen receptionist picked up, I confirmed my dob and name, and how could they help!!!!nExplained my symptoms only to be told to ring back another day as triage was full and they were on yet another half day training…nWhen I requested they booked me an appointment for another day, they said I had to call back.nNot one to get frustrated or one to swear, but I couldn’t contain  my frustration and used one swear word,  I apologised but when she said she was here to help, I said well you’re not helping.nI rarely go to the doctors and haven’t been in the last three years. The one time I need to go, and it’s a joke trying to book an appointment.nDefinitely not the surgery for help in the community. Absolutely shocking….nHad difficulty in ordering a repeat prescription a few weeks ago, wouldn’t pick up on the phone, so called in to the reception. They apologised as only two staff members on, and looked like another half day training…… half day off

I called for a GP appointment at 8am and got through - appointment at 9:20 same day - receptionist was lovely. I saw a Locum doctor  I missed his name  who was highly professional, polite and knowledgable. Easy to bash the NHS at present but my experience was 5stars.

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The Mayflower Medical Practice

Reviews, get directions and contact details for The Mayflower Medical Practice

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