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Reviews, get directions and contact details for The Jockey Club Rooms

The Jockey Club Rooms
Address: 101 High St, Newmarket CB8 8JL, UK
Phone: 01638 663101
State: Suffolk
City: Newmarket
Zip Code: CB8 8JL

Reviews
Fascinating building and contents. Staff are superb. Listen to their recommendations regarding where to eat in the evening. Breakfast excellent. Room and ensuite, very comfortable. Bath is jockey sized, so have a shower. Gardens are immaculate. Good Parking, satnav may misdirect you.
Had a lovely stay here for our wedding anniversary last night. Our room was amazing size wise and had beautiful views of the main garden area. There were a few issues. The noise in our room wasn’t ideal. We stayed in room 4 which was directly opposite the lift and a few doors away from reception. The lift was in use until very late at night and very early in the morning with people talking directly outside of our room for long periods of time around midnight. Also being on the ground floor we had people staying above us and could hear footsteps and doors opening and closing all night. Neither of which were ideal paying as much as we did for our room. The bathroom vanity, curtains and blinds were dusty and had cobwebs. Also our bedding was ripped and had holes in it in different places with wallpaper coming away from the walls in the bathroom. If I’m being really picky, our sugar and biscuits weren’t restocked. Very nice but needs some tlc and a little more attention to detail. Also this room shouldn’t be used if you don’t want to hear noise from the lift and guests/staff using this corridor so close to the reception. If we had of known we would have asked for a different room. This was our second stay and wish I could say we would return but for the money the noise level and other factors were just too much. Should have felt more special but left feeling slightly deflated. Staff were lovely however staff probably should have mentioned this was a busy area to stay/sleep in. Breakfast was lovely. Everywhere apart from our room seemed very clean. Very beautiful historic place. 3/5
What a fabulous place. OMG like going back in time.....nThe staff are lovely, attention to detail-just amazing.nnI wouldn't exactly call it disability friendly, but they make it work for you & help any which way they can.nnBreakfasts are an experience in itself......very formal-cooked to order.
Stayed over after being at the races and watching deacon blue, there was a free bus service put on which was straight outside the hotel which was good.The room and overall service was brilliant. Very clean and spacious, the only thing that was disappointing was the breakfast, I had cereals with friuit and yougart which was lovely. Then Smoked haddock poached eggs and hollandaise sauce the poached eggs were more like hard boiled it was luke warm and really disappointing.
We recently had our wedding held here, and couldn’t have asked for better service from anyone there. A special thank you to Charlotte and Greg, who were beyond helpful and communicating every step of the way and making our day so incredibly special.nnThe staff that are employed there, from the doorman to groundsman to bar staff to servers to chambermaids to back office and everyone in between, they truly make it an exceptional experience from the moment you drive through the gates, and I can’t thank you enough.nnCharlotte and Greg made our day perfect and above what we had ever thought was possible! Thank you for everything and letting us have our wedding at the Jockey Club Rooms.I know we had a magical time and so did our guests.
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Directions to The Jockey Club Rooms with public transportation


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