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Reviews, get directions and contact details for The Jade Chinese Take Away

The Jade Chinese Take Away
Address: 13 Commercial Rd, Leven KY8 4LE, UK
Phone: 01333 422817
State: Fife
City: Leven
Zip Code: KY8 4LE

opening times

Monday: 4:30 – 11:00 PM
Tuesday: Closed
Wednesday: 4:30 – 11:00 PM
Thursday: 4:30 – 11:00 PM
Friday: 4:00 – 11:00 PM
Saturday: 4:00 – 11:00 PM
Sunday: 4:30 – 11:00 PM


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Reviews
Got a munchie box and got about 10 bits of meat rest was just chips that was including 2 ribs and about 6 bits of popcorn chicken 2 chicken balls that was it quite disappointing after last one I got had plenty bits of meat
I would say this is the best Chinese takeaway in Levenmouth. I have tried a few meals on the menu and would recommend Singapore chow main or sweet and sour chicken Cantonese style with fried rice. Banana fritter are really nice too. Order delivery a bit earlier if a weekend or near the end of the month.
First time user won't be back.Sweet and sour was nice but half the tub was sauce not much in the way of chicken
Terrible service. Me and my family used The Jade for years, but we're officially quitting this takeaway. Why? Because on three recent occasions now they have failed to deliver our full order. First time they failed to give us the bottle of fizzy juice, then the fried rice on two separate occasions. The most recent occurrence really underlined how bad this has gotten. When calling I specifically went over the order twice, since we'd already been burned by unreliable order fulfilment. Order arrived and the first thing I asked my brother was "Is the whole order there". Nope! Immediately called The Jade to report that a fried rice was missing, and not for the first time. The woman on the phone's attitude was "I packed it myself, so all the rice must be there". This is a poor response since a it's not the last step of the delivery process and b it shows The Jade aren't taking responsibility for the issue. I pointed out the obvious issue, that between them taking my order and delivering it, something was going very wrong. The Jade agreed to come back with the fried rice, but for me the damage was done. Yet again I found myself sitting around waiting for rice while the sauce went cold. Either they've grown grossly incompetent, or something less innocent is at play. Either way, enough is enough and we'll never use The Jade again.
Unfortunately my experience was a first and last one. My chicken chow mein was like jelly and the hoisin sauce for the duck pancakes was like gravy. These are two things I order all the time so I know what to expect and this wasn't what I received. The order took 1hr 30mins to arrive so when I was offered another chow mein and sauce I had to decline as it would have been past bedtime by the time it arrived.
The food tasted like horrable they poison my dog to I take to the vets the owner very unpleasant and excuse he give me I never come here again need close down
We called last night for a takeaway as some people we know had recommended this place for good food. Four of us were going to order with one of us wanting something a little healthier as its January and watching the waistline. What happened next was borderline stupid, idiotic and just rude. We didn't have a menu and asked for something healthier like stir fried veg and the response from someone in the background was "why are you calling a takeaway if you want healthy food". Now of course we understand it won't be free from calories however it would be better than chips and curry sauce! Chinese food can be made without tons of oil and sugar and still taste great. We immediately cancelled the order and called another takeaway that were more than happy to oblige and offer a far friendlier service and respect that we wanted something a little healthier rather than stupid comments. Poor show jade!!
Best Chinese Takeaway in and around Leven. Great food, Very friendly staff, Fast kitchen and delivery. For over 3 years with weekly orders I've never had any issues, ever!
Best in town as far as I'm concerned. Good always tasty and speedy friendly service. Can sometimes be very busy so good idea to phone your order in before you go, or use the delivery service.
Brilliant food, braw staff, nice menu!
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