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The Fragrance Shop

  1. Blackburn
  2. Blackburn Perfume
  3. Blackburn Beauty & Makeup

Reviews, get directions and contact details for The Fragrance Shop

The Fragrance Shop
"Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence."
Address: Cobden Court , Blackburn BB1 7JG, BBD, GB
Phone: 01254 261318
State: BBD
City: Blackburn
Zip Code: BB1 7JG

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 10:30-16:30

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The Perfume Shop Blackburn The Perfume Shop Blackburn 81 meters Came here on 18th march with my 12yr old daughter to buy her friend a birthday gift. ...
Reviews
Please avoid this shop at all costs. The manager Alisha is an extremely rude and nasty person. She screamed in my face waving her arms about and refused to give me her name or the number of head office. This is all after the day before I was lied to and tricked into purchasing the membership and 2 bottles of perfume the same. All I wanted was a refund for one of them! I had to go to the perfume shop round the corner for them to help me with her name and the number for customer service. They were extremely nice and so helpful after I was left in tears by the horrible manager. I have definitely learned me lesson to never shop there again. Please avoid at all costs and give your business to the perfume shop round the corner. I have contacted head office yesterday morning and as yet have still not heard anything. The customer service is the worst I have ever experienced by a long long way!
Rating: I recently had the pleasure of shopping at the fragrance shop, and I must say, it was a wonderful experience. Laura, in particular, was incredibly helpful and knowledgeable about the perfumes they offer. Her friendly and expert assistance made my visit truly enjoyable. The fragrance shop is definitely the place to go for all your perfume needs. Thanks to Laura’s excellent customer service, I found the perfect perfume set. I highly recommend this shop to anyone looking for a great selection of fragrances and top-notch service.
One lady not really helpful, instead of focus and help me find the perfumes I was looking for she just showed me 2 perfumes and was talking to her co-workers all the time. When I came to the shop she was just laying on the counter and didn't even say hello till I said it, not very inviting. She still made a sale on me but I won't be buying there again.
Great service. I bought some perfume for a friend and the product was price matched so I got a good deal. The sales assistant was friendly and helpful without being pushy so I'd shop here again. The only downside is that they don't have that much choice as it's a very small shop.
Anna and Jess were very helpful and had a great knowledge of the different fragrances, I asked for a citrusy summer scent and they were able to pick out some brilliant options for me
Very helpful staff that cater to your budget and needs
Staff was brilliant really helped my wife choosing perfumes wud recommend and not over priced.
Great perfumes at great prices,very friendly and helpful staff but I waited patiently for about 15minutes until I talked to staff.They definitely need more than one worker there on a Saturday when me and three other customers were waiting.
Good staff in the shop always helpful and well advised on the products.
Small store with not much stock but helpful staff.
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