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Reviews, get directions and contact details for The DJ Shop

The DJ Shop

About

The DJ shop is one of the longest running DJ Equipment retailers/ suppliers In the UK. We also offer help with Technical Support, repairs and offer a DJ Equipment hire service.

https://www.thedjshop.co.uk/

Story

Welcome to The DJ Shop. We are one of the longest running DJ equipment suppliers in the UK. We supply DJ and studio production equipment to all from amateurs to professionals. We stock a vast array of equipment including DJ controllers, DJ mixers, DJ decks, monitor speakers, DJ headphones, disco lighting and DJ equipment packages from all the leading brands across the industry.

You will find our prices competitive and for making purchases that bit easier we have a DJ equipment finance scheme in place with the largest and most reputable finance companies in the retail sector that offer highly affordable low APR. To simply qualify you must spend over £250, be 18 years old or over, reside in the UK, provide address/es for a period of 3 years minimum and have no previous ‘bad’ credit history. For further information, please see our Finance page.

In addition to the online store thedjshop.co.uk boasts the largest showroom on the South Coast. We have a large quantity of products on display, including the latest, all ready for demonstration. We also have several highly experienced and knowledgeable staff on hand to assist with any product information you require or query you may have. We pride ourselves on providing outstanding customer service, and this was recently recognised by Feefo issuing a Gold Trusted Merchant 2017 5 Star Award to us.

Address: 11 - 13 Church Street , Shirley SO15 5LG, STH, GB
Phone: 023 8078 4500
ku.oc.pohsjdeht@selas
State: STH
City: Shirley
Zip Code: SO15 5LG

opening times

Monday: 10:00-17:30
Tuesday: 10:00-17:30
Wednesday: 10:00-17:30
Thursday: 10:00-17:30
Friday: 10:00-17:30
Saturday: 10:00-17:30
Sunday: 11:00-16:30


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Reviews
Visited Southampton for treatment for a medical condition and popped into the shop for a specialist bag to transport my radio broadcasting equipment. The level of service received from the get go was beyond exceptional. They took into consideration my slightly fragile position, offered assistance in every way. As a DJ from the Channel Islands Jersey they also took the time to demo other equipment that would not be available to me on our lovely little island. It was like being a kid in a sweetshop. To conclude, as long as this recommendation is, it does not begin to express the compassion and professionalism I received on my visit to the DJ Shop in Southampton. Thank you all Gents Paul Dub P Piggott SouledoutCI.co.uk
Great service throughout my visit in store, staff couldn’t have been more helpful if they tried. Will definitely be returning in the future.
Having just ordered from this store today, they rang with bad news, didn't have what I wanted. They have then proceeded to bend over backwards for me and we sorted a deal that works for both of us. I could not be any happier with the outcome. I would highly recommend this company for any DJ gear you want! More so thanks Byron!
I came into the shop for a few bits, and everytime time I come in Sam Is really approachable, knowledgeable and always happy and friendly to help. Thank you Sam and co-workers.
Fantastic store, with some very knowledgeable employees, brought my Maccie 4S from Blake, who couldn’t have been more helpful, always a go to when I need any audio equipment.
Sam is a brilliant, hard worker and goes through every length to ensure that the purchase & set up of my new speakers was flawless.
Exceptional Customer care experience Store contacted me, within an hour of them opening to inform that the requested headphones where out of stock, which is pretty brilliant customer service, in this day and age. Upgrade option was seamless, Received my order today, bloody fantastic turnaround times. Exceptional really. I like to find faults and on this occasion no faults to be had, brilliant service all round, definitely recommend and use again. Thank you to all there, great team ethos
Amazing shop, so helpful when I need things last minute. Sam was very helpful and give us some products for free. Definitely would recommend
Great experience, Sam helped me choose the best speaker in my budget making sure I got the best speaker for my money thank you very much
I want to express my extreme disappointment with the customer service I have received from DJ Shop regarding a recent purchase. Two weeks ago, I received a bubble machine from your store, only to discover upon opening that it was broken. I promptly notified DJ Shop, providing pictures of the damaged product, and was asked to supply the serial number, which I did without hesitation. Despite my efforts to communicate the issue, I found myself repeatedly having to chase for updates. After a week had passed, DJ Shop informed me that they needed to consult with the manufacturer, Ibiza, regarding the problem. Additionally, they mentioned that they were arranging a replacement bubble machine of a different type, but assured me that it would be provided at the same cost. Unfortunately, the situation escalated when I called earlier today and was met with appalling rudeness from a staff member named Sam. During our conversation, he displayed an incredibly disrespectful attitude, stating "can you just answer the question" in a dismissive manner. Both my friend and my husband were witness to this conversation, as I had the call on loudspeaker. I am utterly appalled by the treatment I received over the phone. This has been my first experience dealing with DJ Shop, and I can confidently say that it will be my last. The lack of professionalism and respect demonstrated by your staff is unacceptable. I urge DJ Shop to prioritise improving its customer service practices to prevent further instances of dissatisfaction among its customers.
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