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Reviews, get directions and contact details for The Crown Stonehouse

The Crown Stonehouse

About

Whether you’re up for a party, watching sport or meeting with friends and family for a bite to eat, the Crown in Kings Heath is the place to relax!

Story

Whether you're catching up with friends or just can’t be bothered to cook, we hope you’ll find our place like a home from home – without any of the washing up!

Address: 290 Alcester Road South , Birmingham B14 6EN, XWM, GB
Phone: 0121 444 2912
State: XWM
City: Birmingham
Zip Code: B14 6EN

opening times

Monday: 08:00-23:00
Tuesday: 08:00-23:00
Wednesday: 08:00-23:00
Thursday: 08:00-23:00
Friday: 08:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-23:00


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Reviews
Went to the crown today, and after a slight change to our booking was sorted straight away, Andy was more than happy to help us with everything we needed. He was very attentive and friendly. He helped my daughter with her food and was brilliant with my friends son too. Thank you for a pleasant experience from our visit today! The chef at the cavery was also very friendly and welcoming. As were the bar staff Kid-friendliness: Andy Made our kids laugh and helped my daughter to the table with her food. He made an extra effort to solve the pudding as both our kids wanted ice cream as the machine was not working, he sorted some from the kitchen instead!
Food is good quality. I was rather disappointed that they would NOT provide a container for the extra food I could not eat and left on my plate. This is not good when food is so expensive and there are so many starving people! See Pic Of How Much Food Went To Waste! This process should be reviewed - @ Stonehouse The Crown Kings Heath Birmingham. Vegetarian options: That is available if required! Parking: There were several spaces available when I attended.
Booked a table 31st March. 2 pm. Friendly staff showed us to our table and helped us change for a window view. Drinks served readily and we accepted the larger carvery for a special occasion. 2.15 went up for the meals and were advised there would be a wait for the Beef as the previous one all used up. This turned into 1 hour and 5 minutes wait, decision then if we should stay or leave disappointed and find somewhere else to eat. We sat it out and waited as one guest only enjoyed beef which would have been an issue based on availability of meats. Finally @ 3.20 staff told us we could now go for the carvery. Meal was pleasant but still a bit of disappointment due to the prolonged wait. Not sure what the delay was for as the pub didn't seem overly busy. I could accept some wait if every table was in use and everyone were eating meals. After the meal and drinks staff did offer a complimentary coffee but we had to leave to meet up with family for a planned event. Sadly first time let down after many enjoyable meals and carverys previously. Photo perhaps held a clue?
Cheap and cheerful, decent carvery, kids eat for a £1 with a paying adult. Term time I had no change and my nephew wanted some sweets from the sweet stand and one of the girls on shift gave it out her own pocket bless her. The 2 girls on shift were really helpful, will be back for sure.Food: 4/5
Came for food today: the poor staff was rushed off their feet, we was told there would be a slight wait on food not a problem as we could see they was busy! Bank holiday weekend id expect nothing less. I believe the lad who served us to our carvery was Dylan, very chatty and happy considering other customers complaining! Our food was wonderful; even stayed for dessert! Cookie sundae is amazing!!!! Thank you to all the crown staff who made our day today, the 2 girls on the floor did exceptional will definitely return!
I would like to thank the management Alan and Jules and their entire team bar staff and kitchen staff. I visited with my wife and 2 children, we had 2 carverys hot, fresh food very tasty, and 2 kids meals which we didn't have to wait long for. A very welcoming pub to go into as a family, would highly recommend a visit. Also saw advertised they do charity events and children's events, will definitely give it a try. Family friendly pubs are hard to find these days.
Went for a carvery today with my daughter and even though there was a wait on food to due how busy it was. Myself and my daughter was still a priority. The floor staff made sure my daughter was occupied while waiting with crayons and paper. When I got our food which dylan served. He apologised for the wait but made up for it with the amazing food. Well done to the two girls for still smiling even when you were all busy. Not one customer was left unattended
Absolutely lovely atmosphere. Great customer service from Sam, she really went the extra mile! Cocktails are good for a great price! Also the pizza pin wheels absolutely slap they are the best.Food: 5/5
Wonderful experience at the crown this afternoon. Food was lovely and good value for money. I had the carvery myself which was honestly the best carvery I’ve ever had, beats iToby carvery by far dare I say it. Staff were all very friendly from the bar staff, chefs and waitresses. Looking forward to my next visit x
Nice welcome from what looked to be the owner. The food menu had plenty of options and deals. Restaurant was a bit empty but felt clean and had a good warm feel. Food was all good and hearty. Felt relaxed and calm. Great place for lunch.Food: 4/5
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