The Co-operative Pharmacy

Reviews, get directions and contact details for The Co-operative Pharmacy

Address: Llanelli Health Centre, Llanelli, Dyfed SA15 3BD, UK

Phone: 01554 771380

Website

State: Dyfed

City: Dyfed

Zip Code: SA15 3BD

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

Just had our flu jabs, staff could not have been more helpful, friendly and attentive. Top marks !

Shocking service. Rude incompetent staff who take your money quick enough and then tell you they haven't got your order or they haven't checked the prescription probably and something is wrong. There customer service skills are so poor, makes me wonder how they deal with vulnerable people. I was made out to be a liar and was belittled in this store and will never use again. From reading recant reviews and talking to local people this seems to have been the case for some time. Alot of people I spoke to have changed pharmacy because of the rude service and constant mistakes in medication. Customer service training is really needed here.

Co operative pharmacy are supposed to deliver Tuesday or Friday in my area. My experience with this firm is very poor service but the delivery people are excellent and very helpful which is a same as the pharmacy side is a total joke.  I needed urgently antibotics but missed the Tuesday delivery so they said they would add to the Wednesdays round delivery which never happened. To cut it short I got it on Friday afternoon. My condition being a diabetic and a injury or infections of them, can be and is dangerous leaving a patient from having those drugs is in short neglecting and descusting.  I came out of hospital recently with updated diabetic drug needs. Also informed doctor for needed updated drugs that I do not react to in a negative way. Which should be on a pharmaceutical company listed and on a pharmacy shelf. I phoned to inform the pharmacy of my direct prescription and needs and was told that it is down for delivery. Phoned Tuesday mid day asking about them was told it is being made up now as we speak and delivered today. 17.10 phoned was told the delivery was  held back for eye drops in the repeated prescription drugs. I was also told that it was my usual  prescription drugs list. I informed them that it should be my updated hospital prescribed one for diabetic required needs that is important and needed as my supply from hospital is running out fast. In short they stated Delivery on Friday.  That couldn't care attitude is not expected but also confirms to me that they do not care or appreciate the facts that delaying Appsolutely needed drugs in a critical health requirement is and can lead to my death or coma state. I suppose it's the today's attitudes being expressed "WHO CARES AS LONG AS IT ISN'T MYSELF" and anyone else is their lookout  WHO CARES IF YOU DIE OR NOT?

I have had my prescriptions dispensed by the Co-operative Pharmacy, Parsonage St for about 2 years now. In that time I have found the staff to be extremely polite and helpful. I would recommend this Pharmacy to any and everyone.

So friendly and helpful, the best Pharmacy in town

Something has changed in the Coop. I was so pleased last year when I changed over from Lloyds but now the Coop is a mess too and for the first time I will actually try and speak to the manager to make a complaint....

Always polite and helpful and prescription always ready on time :

The young man in the the jumper, i think called Mahmod, was very good in serving me and i bought a cheeky pack of locketts too.

Awful, said they'd order something and it would be in the afternoon and would text me, but nothing, even 2 days later nothing. Not the first time!

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The Co-operative Pharmacy

Reviews, get directions and contact details for The Co-operative Pharmacy

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