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Reviews, get directions and contact details for The Castle

The Castle

Story

Beefeater opened their doors back in 1974, and were driven by a passion for glorious steak. Mouth-watering cuts at mouth-watering prices was their motto. Reassuringly nothing's changed, these things still drive them today and they always will.
Beefeater believe in two things, a warm friendly welcome and serving incredible steak that you can kick back, relax and enjoy. Whether you're in the area visiting Hampden Park, Silverburn shopping complex or Glasgow city centre, be sure to make time for a visit to the Castle for a juicy steak

Address: Crookfur Road Newton Mearns , Newton Mearns G77 6NP, ERW, GB
Phone: 0141 955 7901
State: ERW
City: Newton Mearns
Zip Code: G77 6NP


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Reviews
This is one of my fav resturants in all of Glasgow. Dazi Cat and team are truly wonderful and welcoming. Whitbread you are making a huge mistake with this resturant and its staff. You will end up loosing a dedicated passionate customer focused and driven team to be replaced by a shell. Go away and think again. Staff you have my full support.
My husband and I attend the Castle on a regular basis. However on this occasion we booked for a special birthday and brought a further twelve relatives with us. We had a thoroughly enjoyable afternoon. The food was wonderful and the service was second to none. The restaurant was very busy but this did not deflect the service that we received. Thanks very much to all the staff with a special thanks to Kathryn for looking after us on such a special occasion.
Nice restaurant good choice of drinks alcoholic and non alcoholic, had breakfast and dinner must be honest breakfast a bit slow but still tasty when it arrived and plenty of choice,evening meal really nice I recommend the rib Eye steak, nice friendly efficient staff excellent well doneFood: 5/5
Very friendly staff. Good choice for breakfast for the price. Felt bad for the front of house staff working because she was alone on shift when we arrived. This was a busy Saturday on Easter weekend so I would of expected management to not allow a member of staff to suffer on her own. She did a fantastic job despite this though! Full praise to your staff!
The service was excellent and friendly and the food eas good. There weren't many people in but we were there fairly early at around noon. The restaurant was clean and the girls were quick to clear tables. However, the chocolate torte thst I set my heart on for pud eas not available because the rstaurant was due to close down on 4th July so that was a huge disappointment
Well put together and varied menu with that signature Beefeater steak-house theme. Staff were pleasant and the place had a warm atmosphere. Definitely worth a visit.Food: 4/5
1st time we have eaten here and will be the last. Stood at the front door waiting to be seated as per sign, we were totally ignored! Asked at the bar if anyone was able to seat us or if we just went and found a table…….was snapped at by the waitress with the long hair tied back the one who looks like she has better places to be. Finally got seated by this hostile member of staff. Asked for drinks but she clearly couldn’t be bothered getting them, they didn’t arrive! I notice staff don’t wear name badges-convenient. A second waitress then appeared and took our order I asked her if the initial waitress was always this grumpy? Her reply was “how cheeky” referring to me, my replied was yes “she is”! It took us an hour and a half to be served and the food was at best poor. I think some staff training on basic manners is required! We will not be back. To the waitress that initially engaged with us…..I would suggest you have a think about your attitude…… it’s disgusting, rude and completely inappropriate! Get a job you like! you look like you are chewing a wasp! I have attached a picture it’s not very clear I had to zoom in she wasn’t very close, Appalling.
Used to be great but recently it's gone downhill. Place was dirty, outside had loads of litter and cigarettes ends. Tried it again last week and about turned and walked out after standing for over 5 minutes waiting to be acknowledged for a table. This was at lunchtime and the place was jumping with pensioners doing karaoke. I don't blame the staff, they are very nice but obviously understaffed and struggling to cope.
This restaurant offers an excellent price point, however, service is lacking. On every visit to this establishment the wait for food and drinks seems to be lengthy, even during quite hours. Although staff are helpful and friendly, I don’t believe a 10-20 minute wait for drinks is appropriate. I find myself having to remind staff about orders. Food is great though, wish service was up to par.
I was working up here for a number of weeks and stayed at the Premier Inn next door and it is the first time I had used a Beefeater. Absolutely amazing 5 food was amazing and the staff were friendly and polite and couldn’t do enough for you. I would highly recommend and would come here again. Thank you.
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