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Reviews, get directions and contact details for The Car Loan Centre

The Car Loan Centre
Address: Unit 15, The Alpha Centre, 238 London Rd, Wickford SS12 0JX, UK
Phone: 0330 380 0400
State: Essex
City: Wickford
Zip Code: SS12 0JX

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Very happy with customer service, Mitch was very helpful since the very beginning of my journey with CLC. Happy with the car and would definitely recommend to anyone looking for car finance.
7 years ago (09-03-2018)
The car could of done with a better clean for the price I paid for the car ,but the real reason for low review was . The car ment to come with a 125 check . Both front tyres was bald the inner part plus there was play with drop links . The back vent cover smashed up still waiting for a replacement which I’m going to have to sort out I guess . The car was nice lots history
7 years ago (08-03-2018)
Highly recommend this company, thought I’d reached a dead end in finding finance but nope the Car Loan Centre helped. Big shoutout to my sales guy Charlie L, really easy process, great comms and really good customer service skills. After sales is great aswell no problem to big and will always go above and beyond to rectify if you have any issues. The whole team seem very welcoming and very pleased with my new car. Cheers Charlie L and team. Josh
7 years ago (08-02-2018)
I first applied for Finance with them last year and was approved and paid a £50 deposit. I was then waiting for one of their staff members to get me a car and was told new stock arrives all the time and I would get one soon. I was then contacted by someone called Ben to say that the member of staff dealing with me had been sacked and he would be dealing with me. I then contacted them again when I heard nothing for a while and spoke to Darren, who told me that because it had been so long I would need to send a further 3 months Bank statements. I sent these within 10 minutes of the request from Darren. Again I waited for Darren to contact me about my car but heard nothing. When I enquired what was going on Darren tells me that because I took so long to send further bank statements this caused further delay. Although I would say sending statements within 10 minutes of requesting them is certainly not long. Then Darren decided to tell me that he was going to refund my deposit and close my application. I have dealt with many car dealers over the years. However, I have never come across a bunch like this. They held my £50 for so many months and I don’t know how much interest they make by doing this to many other people. I believe they are nothing but a bunch of scammers and would never recommend them to anyone. Considering the fact that they offer finance and say it is approved, but then provide no vehicle shows something is not right. Asked about their complaints procedure and was sent the email address of the director (apparently). However he did not even bother to reply to my complaint or acknowledge it. Probably because he is part of this huge scam they are running. I will ask the FCA to investigate this. I will also ask the ICO to investigate the fact that they asked for my bank details several times but did nothing by way of providing a vehicle despite telling me I was approved for finance. I will also make a Formal Complaint to the Motor Ombudsman because companies like this give everyone else a bad name and should not be allowed to trade. Absolute disgrace. There are many other car dealers around and I would recommend you take your business elsewhere.
7 years ago (22-02-2018)
The process was smooth and Bradley was very helpful throughout. Friendly and relaxed atmosphere. Only down side,car was not valeted properly upon collection,but this was rectified straight away with no fuss. Wide selection of quality cars for different budgets. Will definitely go back again and recommend them if you are having difficulty obtaining credit
8 years ago (01-06-2017)
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