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Reviews, get directions and contact details for Tesla Centre Stratford-upon-Avon

Tesla Centre Stratford-upon-Avon
Address: Unit 9c, Avenue Farm Industrial Estate, Birmingham Rd, Stratford-upon-Avon CV37 0HR, UK
Phone: 01628 450660
State: Warwickshire
City: Stratford-upon-Avon
Zip Code: CV37 0HR

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Reviews
Currently on hold for the umpteenth time trying to get through. My windscreen washers broke in August so I arranged an appointment to get them fixed. So far I have had two appointments that were kept and four appointments that were cancelled on the day after I took time of work to be at home. It is December now and I still can’t wash my windscreen. I was informed the part was in and did everything in the app to make the appointment but then the conversation was closed so again trying to phone them. The cars are great but the service is so bad I cannot wait to get rid of it at the end of my lease and use another make. Like all the other negative reviews on Google, they will not bother reading or replying to this but this is a warning to others thinking of buying. Just got through after 21 minutes and they said I shouldn’t have used the app.
Excellent service, all booked through the app. Parts were ready and completed within 30mins. Free drinks and wi-fi
Here for a service on my model X and I got model S replacement car for a day. The process of dropping off the car and getting the replacement car was very fast and easy. All staffs are so nice, great communication, very polite and super professional.
Tried over 2 days to speak to an actual person re a new Tesla car order. Gave up, couldnt speak to real person, website only enable live chat , which after 15 min wait I gave up on. i will look at another brand, as if that is a consumer experience when trying to buy a car, then the after sales service must be bad.
Awful service. my steering wheel split when i finally got round to reporting it to the service centre and had it booked in a week after reporting via the app the night before i get an email asking me to approve £1,050 work order! This was because I was 230 miles over 50,000 they said the warranty didn't apply in a very rude and curt manner. When I said would Tesla look at a contribution to the cost of new steering wheel as a good will gesture this was flatly refused. I'm seriously considering what to car to get next time round and this has really put me off. Great car on the whole but I've loads of issues during the first 2 1/2 years and I've had the car from new. I'd recommend looking at the more established German brands when choosing your next car.
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Directions to Tesla Centre Stratford-upon-Avon with public transportation


Avenue Farm 20 meters
PR
X16
X20
Justins Avenue 80 meters
X20
Yard of Ale 130 meters
5
PR
Joseph Way 160 meters
PR
X16
X20
Tesco 160 meters
5
X20

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