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Reviews, get directions and contact details for Tesco Superstore

Tesco Superstore
Address: Marston Rd, Penn Rd, Wolverhampton WV2 4NJ, UK
Phone: 0345 610 6755
State: West Midlands
City: Wolverhampton
Zip Code: WV2 4NJ

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
As a regular visitor to Tesco around the country, what i find concerning is the poor standard of customer service and engagement at this branch.nnWhile shopping in this store, not only have I had one member of staff almost run me over with the click collect cart, but another slam it into my hip without any apology.nnThen.theres the self-service. Having used the self-service devices and paid for my goods, there are us no way of just leaving the device in a holder. Instead, I gave it to the member of staff who looked at me with some distain as I made her walk the 5ft from where she was chatting to another.nnNone of the experience is up to the high standards I would expect.
You sell salad pots in the sandwich section which do not come with a fork. There is supposed to be a container with a supply of forks to be used with these pots but the container is always empty. Also the Men’s customer toilets are a disgrace. You only have one cubicle & that was out of order.
Having used the cafe every week since Tesco took over the site from Waitrose today Sunday the 6th of July I was disappointed to find it has gone self service touch screen menus instead of talking to staff how hygienic are these screens constantly being used and then people sitting down to eat we have always had excellent service from the staff it seems another idea from the senior management to reduce staffing usually on a Sunday morning the cafe is busy today there was approximately 3 tables occupied it's obvious people of a certain age can't be bothered to use these screens and prefer customer staff interaction and will find somewhere else to eat after shopping basically an excellent Cafe ruined
This is one of the worst stocked supermarkets ive ever been to, even my Tesco local is better stocked.nnI can't understand why they have never got what i want! For example they have every other kind of milk besides organic coconut milk, but stop organic almond, oat even cashew. They have very little or often none in the wsy of gluten free ready meals, they have no raw honey, and as for the lay out.....its bad and no logical and i know its not just me as see countless customers walking up and down looking for things too.nnI just can't understand why this one is so bad!
1 the lack of changing rooms while you sell clothes.n2 the accessable toilets aren't open for people to use which I wanted to use for 2 minutes to try on the clothes I bought. If you say I can try the clothes at home, are you gonna reimburse the petrol costs associated with having to travel back to Tesco to return the item if it doesn't fit? I think not. So make an appropriate space for trying on clothes, it's basic and needed.n3 Could do with more variety of clothes.n4 Grocery prices have gone up significantly over the last 12 months. E.g Jersey Milk used to be £1.35 or so and now it's £1.85. Nothing justifies a 37% hike other than corporate greed. It significantly surpasses CPI estimations which means you're taking advantage of people.
Comment on this business

Directions to Tesco Superstore with public transportation


Oaklands Rd 160 meters
25
26A
Lea Rd 170 meters
15
15A
16
25
26A
64
714
Stanford Rd 200 meters
25
26A
Marston Road 200 meters
15
15A
16
25
26A
64
714
Penn Rd 270 meters
2

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