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Reviews, get directions and contact details for Tesco Direct Click and Collect

"Tesco offer a wide range of groceries and household goods. Stores are open 7 days a week and friendly staff are always happy to help. Don’t forget, you can earn Clubcard points when you shop with us."
Address: 15 Trendell Pl, Abingdon OX14 1JJ, UK
State: Oxfordshire
City: Abingdon
Zip Code: OX14 1JJ

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Reviews
On Sunday the 31/07/22 I went down to this store to pick up a few things for the week and noticed a pricing issue on the Heinz tomato sauce. I always look at the price per 100g before deciding which size product I purchase, and immediately saw an issue. the 910g per 100g price was 34.7p, correct, however, the 700g bottle was marked at 30.7p per 100g. I quickly used my phone to get the accurate price, and was actually 39.9p per 100g, making it quite a bit more expensive that the bigger bottle. I looked for an assistant to query the pricing, and when I mentioned it, she literally bolted from me, making me think that this is something that possibly happens quite often. after paying for all my groceries, I proceeded to the customer service counter and asked for the store manager, and the only available person was the day manager. I explained the who story, and he said sorry and would look into it. I thought that this was quite weird, as I expected for him to take my number and give me proper feedback, so I became suspicious. Today, Thursday 4th August I went back to check, and it was still the same, so my efforts meant absolutely nothing, and all this was, was false advertising and trickery to buy the more expensive product, which is cheating and fraud. I do not trust this store any more, and only because of their actions. I gave them the opportunity to correct the issue, and nothing was done, confirming that it was just trickery. Well, goodbye Tesco, Aldi will be finished soon, and you will never see me again.
This is the best Tesco I've ever stumbled on. It's massive and the cafe is really nice. We were driving on the A34 and needed to make an emergency unplanned stop to feed our daughter. The service here was so good and the prices obviously so much better than normal roadside services, that it's made us plan to stop here on future journeys
This shop is always good and I've never had complaints to be honest, its just really annoying that they decide to throw 80% of their staff on the shop floor, wielding massive stock carts and marching down aisles making it feel like an active warzone. Gotta be on your feet and prepared to dodge if you want to make it out with your ankles in-tact
I guess Tesco doesn't teach their drivers what the right of way is when they are driving. So close to being hit by one of their drivers. Honestly, that was unbelievable. I am sure they have some screening process in place to avoid these kinds of drivers don't they?
We visited Abingdon store today 10/01/23 & unfortunately my wife lost her watch somewhere in the store between 1030 & 1109 or in the cafe between 1109 & 1130. I have tried contacting the store at least 10 times since discovering the loss on getting home our only stop. I can not get past the automated system. We live 11 miles away so it would appear that we have to return tomorrow. Unsatisfactory customer service experience.
5 stars from me, for the few times I visited this store. There is a big car park here, restricted to 3 hours, there is a car wash not really the best one but will be ok if you need it there is loads of parking spaces, there is petrol station as well with self car wash and with hoover & air for tyres. I will say you find all you need here. There is even a place to have your coffee chill. Same price like all others Tesco's.
Very disappointed that you have converted a lot of the cash points to self service. Purchased a basket full of items an spent ages putting items through the till and had to get a Tesco person to authorise putting items in the bags. At the end the till did not give me my club card discount nor my points so had to go to customer service to get these refunded. I was told the last few tills still have a PERSON to put the items through. But there were long queues at these points. I think you are going to lose a lot of customers who do their weekly shop and want the items put through by a PERSON. I think this constant reduction in cashiers has gone too far and you will lose a lot of regular customers myself included.
Horrible, rude and racist store manager. The guy has no respect whatsoever. Also, just FYI, the bakery staff do not wash their hands. I was there, I used to work there, I have seen. Ever since that moment, I have stopped to buy bread and just in general, I stopped coming to tesco.
Just had a full breakfast in the new look Tesco Cafe and it was great. Hot, fresh and well cooked. Hot coffee to finish and I was a very satisfied chap. The new look cafe looks incredible. They have used large beams of rough sawn timber to give a distressed look, built in semi circular booths and square booths give a feeling of privacy and it looks and feels very interesting. The Tesco Cafes of old were really to be avoided but the new ones that have replaced them have a great menu, good value, and are comfortable. Good job Mr Tesco!
I feel sorry for Debbie on the cigarette kiosk, it seems please and thank you are a distant memory to her, indeed it was such an awful experience giving Tesco money I felt she may be able to turn me to stone with one of her miserable stares which I confess looking at her serving customers in front of me wasn't reserved for me If the job is that bad go for professional gurning, you will make a killing.
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