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Tea With Alice

  1. Darlington
  2. Darlington Cafe

Reviews, get directions and contact details for Tea With Alice

Tea With Alice
Address: 4 Tillage Green, West Park, County Durham, Tillage Green, Darlington DL2 2GL, UK
Phone: 01325 360397
State: Darlington
City: Darlington
Zip Code: DL2 2GL

opening times

Monday: Closed
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 4:30 PM
Sunday: Closed

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related searches: Tea With Alice Darlington menu, Tea with Alice podcast
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Reviews
Oh dear. A queue for a table is fine. It's usually a good sign, actually. The food is good and the toilets are decent. Unfortunately I would recommend not asking how long your food will be. Since the waitress had told us that there was a wait (which is fine) we were met with a frankly bitter response after checking up on our order after 35 minutes. Made to feel small and awkward. And that was the manageress! An embarrassing experience that I wouldn't recommend to anyone.
8 years ago (03-03-2018)
Long waiting time: only ordered a latte and bacon sandwich, but I was waiting for 40 min. I wasn't asked what size latte I wanted (they do two: small and slightly bigger and the come in cappuccino cups rather than late mugs / glasses for some weird reason) and I wasn't given a spoon or sugar with the coffee either of the two times I ordered one. The bacon sandwich was actually a bacon bun. The bacon had all the greasy rind left on it, so I had to remove it myself. By the time I had pulled all this far off the bacon, wasn't left with much to fill the bun. The bun was white, cheap bread, which I happen to like, but the option of brown or just plain sliced bread would have been nice and wouldn't have added anything to their overheads or the time taken to prep the thing. The service was a mess with staff not appearing to work together. When I arrived he place was full, and there were at least 4 staff. I'd estimate that maybe 50 people were in the place, but: 15 of those were children and they weren't ordering; of the remaining 35, at least 20 left within 15 min of me arriving so they weren't ordering either; of the remaining 15, excluding myself and my wife, there were 7 groups, and all but 4 of those groups were already seated when I came in... Leaving only 4 groups of people potentially ordering when I arrived. I didn't order anything for 10 min because no one was around to take my order and only 2 people were paying to leave, so my question would be: why did there's staff take 50 min to take an order and make a bacon sandwich, one cup of coffee and cup of tea to fill my order? I also noticed, while sitting nodded and listening to children screaming, that the counter is lit by 50 (!) 40Watt carbon filament bulbs (not LED)! That is 2000W of electricity to illuminate the counter when they could use LEDs and cut their usage to a tenth of that. It's not relevant to their service (which was terrible anyway) but I found it annoying and I was bored awaiting so I worked it out... Maybe it wouldn't cost £15 for 2 coffees a tea and bacon and egg sandwich if they didn't waste so much electricity and trained their staff to serve more efficiently? I suspect it's a nice place in summer of you want a coffee and it's quiet, but when I visited it was Hell on Earth and my food was cold and greasy.
8 years ago (04-03-2018)
Awesome place, always got a good buzz. Friendly staff, lovely food and coffee, also support local suppliers.
8 years ago (24-04-2018)
Service was friendly and quick, Food was tasty and well presented. Would definitely return and recommend.
8 years ago (07-03-2018)
50 mins for tea and a sandwich, not a great 1st experience , however i did notice that you're dog friendly, i know some people will disagree with this, and say its unhygenic but i can honestly say in 25 years I've never caught any alignment from my dog, can't say the same about other people or my or other children 😁 More places should be dog friendly, they cheer people up and are a great conversation starter, so well done. Based on this I will be back for a cuppa and cake on one of my West Park Dog walks.
8 years ago (16-03-2018)
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