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Tay Taxis

  1. Dundee

Reviews, get directions and contact details for Tay Taxis

Tay Taxis
Address: 97 Clepington Rd, Dundee DD4 7DF, UK
Phone: 01382 450450
State: Dundee City
City: Dundee
Zip Code: DD4 7DF

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
DO NOT USE. Booked a taxi in advance to pick us up from a wedding in the middle of nowhere, it was cancelled 5 minutes before it was meant to pick us up. No explanation or apology and no answer on the phone. Left us absolutely screwed.
Would give zero stars if I could. After spending £85 on taxis from Dundee the company decided to cancel our final taxi of the evening leaving us stranded half an hour from Dundee. The company refused to answer our calls, Do not use.
I love their services it very good, it fast they relate well with their customers.
Ordered an 8 seater taxi weeks in advance. , instead a normal car turned up, told us no 8 seater available. Meant we would have to wait for the car to do a double journey charging us double the cost of what we would have paid for an 8 seater. Rip off!
I use them regularly, but the past couple of weeks the office has messed up a couple of times. Last weekend I called for a car from home, it was sent to Morrison, I laughed it off as a genuine mistake. This weekend I called a car from Morrison, the car was cancelled without me being informed, leaving me waiting for a car that wasn't coming.
The only taxi company that answered the phone in Dundee on a Sunday morning. Good service. Short wait time.
Prompt arrival, driver Phil I think that was his name was pleasant and I felt safe throughout the journey.
Since using tay taxis, I have found them to be reliable. Pleasant when answering the phone, & keeping you up to date when your cab will arrive.
My wife called to ask why taxi was 15 min late. They just lied and said it had already been and that I'd missed it, then they were very rude about her "attitude". I had to get the bus with my broken hand, so was late for my hospital appointment. Useless, unprofessional, incompetent and downright rude.
Phoned around 6.35am, said would be 5-10 minutes. Ten minutes past phoned back... Ohh driver been & gone, you were a no show!! Live in a flat.. No ring back!! Driver won't come back for a no show... Never knew he was there!! Poor customer service!!!!
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