Swoon Wedding Gowns

Reviews, get directions and contact details for Swoon Wedding Gowns

Address: 128 Oatlands Drive, Oatlands Village, Weybridge KT13 9HL, UK

Phone: 01932 842922

Website

State: Surrey

City: Weybridge

Zip Code: KT13 9HL

opening times

Monday: Closed
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:15 AM – 5:00 PM
Sunday: Closed

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Reviews

I had the best wedding dress shopping experience here and I highly recommend this shop.  Debora and Shannon were welcoming from the start, very helpful and knowledgeable. After I decided on my dress they booked me in with Sandra who is a very talented dress maker who does their dress alterations.  My dress needed a lot of changes and Sandra worked on it until it was perfect for me, she really can work miracles. If I had a problem or concern about anything they would be sure to have the answer. Thank you for patients when I took my time to decide on every little detail I really appreciate it. Nicki

My 2 daughters and I visited Swoon last Saturday. Debbie and her colleague were friendly, helpful and professional. The shop  had a large selection of varied dresses . There were at least 3 buy daughter would have happily bought and felt wonderful wearing. We had visited another local shop the same morning before  visiting Swoon and we all agreed our experience at Swoon was the nicer of the 2. Definitely visit this shop. Highly recommend. Judy K

I fell in love with this shop as soon as I entered. I had visited many shops and couldn't believe how difficult it was to purchase a wedding dress and the amount of weeks/months you have to wait for it to arrive. I was fed up until I came across swoon on a Google search. I contacted the shop and was seen straight away. The service was outstanding and within minute found my dream dress it was recommended by the shop owner, one I refused to try on as I assumed it wouldn't suit me. They where so helpful arranged the alterations and as I left it to the last minute with only 8 weeks to my wedding they went out of their way to ensure it was ready on time. Value for money and they have just sold my dress for me as well as I hadn't planned on keeping it so it was lovely to get some money back too. They made my special day just perfect. I can't thank you enough. Highly recommended.

I went to Swoon for accessories and to sell my dress after. The staff have always been fantastic and I only paid 15 and they kept my dress for longer than they had to until it was sold. They responded quickly on email and when it was sold for a great price I was paid within 2 days. Excellent experience all round, lovely shop. Would recommend.

Mr dress was perfect. My mum and I had been to many wedding shops before I found Swoon, but I can honestly say that first day we walked into Swoon we knew we had come to the right place. We were put at ease and they were so helpful, kind and understanding. It made the whole experience wonderful and I have told many people about them and will continue to do so.

After trying dresses in three different countries, I finally found SWOON and fell in love not only with the dress, but also with the whole team that helped me tweak my dress so that it really looked liked the one I always wanted to have. lf you are like me - really looking for a personalised service - look no more and just book your appointment with Deborah and her team!

The worst shopping experience we've ever had! Three times we were called up to their shop, an hour each way for us to drive, and each time they either didn’t have the dress ready to try or, on one occasion, they didn’t even have the dress at all! They did not think to call us and cancel or postpone the sessions so consequently my wife wasted days off and petrol costs of six hours futile driving. On speaking to their manager after the event to ask for an apology and a contribution toward unnecessary costs they caused us, we were simply refused and she became quite aggressive. Despite our wedding party spending hundreds of pounds in her shop we were treated terribly and have ended up out of pocket which so easily could have been avoided. We shall certainly never darken their doorway again and i canonly advise you to save yourself money and time and do the same.

Thank you to Deborah & Shannon for finding me my perfect dress - a lovely warm welcome from the team & a beautiful boutique. I was recommended by a friend to visit Swoon & will continue to recommend other brides-to-be! x

Friendly staff and a good selection of discounted dresses.  Just a note that they do not allow photographs of the dresses. I wish they did as it helps me remember them! I like a dress when I wear it then start to doubt myself when I get home.

After various attempts at getting an appointment I was told I had to pay £20 for an appointment. I was told it was due to "time wasters" and that it was normal Practice?! I shall be giving my business to a shop with better customer service!

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Swoon Wedding Gowns

Reviews, get directions and contact details for Swoon Wedding Gowns

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