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Sutherland Reay

  1. High Peak
  2. Whaley Bridge Real Estate Agency

Reviews, get directions and contact details for Sutherland Reay

About

http://www.sutherlandreay.com

Story

With branches in Chapel-en-le-Frith and New Mills our unrivalled professionalism, quality presentation, extensive marketing, enthusiasm and local knowledge make Sutherland Reay the agent of choice in the High Peak.

Address: 37-, 39 Union Rd, New Mills, High Peak SK22 3ER, UK
Phone: 01663 744866
moc.yaerdnalrehtus@sllimwen
State: Derbyshire
City: High Peak
Zip Code: SK22 3ER

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
Tried to buy a house through Sutherland Reay. They were as nice as pie until a disappointing survey showed the house needed major repairs. After that they became rude, patronising and unhelpful. I've bought and sold many houses over the years. These are the worst and least educated people I've ever dealt with.
7 years ago (18-08-2017)
I can't thank Sutherland Reay more, great service they sold my house in a good time scale with lots of viewings for 100% of market price. I had 3 local agents out to value my house, Sutherland priced it at what I thought was a fair price where other local agents tried to overvalue it to try get my business. All the people in the new mills office are VERY polite and answer the phone in record speed, so as a seller this lets me know that my buyers can easily speak to them and won't be treated poorly. When I was a buyer I purchased from another agent and found the other agent rude. The buyers of my home said Sutherland were great with them and very helpful. If your buying or selling I'd used Sutherland as a first port of call. I will 100% use them again in the future fantastic company.
8 years ago (13-12-2016)
Professional, friendly & courteous staff. Within five minutes of entering Sutherland Reay we were shown the details of a property that is ideal for us. The whole process was exactly what we would have expected. We are very happy with our new home & grateful for the help & advice we have received from Sutherland Reay. Thank you.
9 years ago (19-04-2016)
Would give this company 0 stars if I could. After being taken around a flat me and my partner really liked, we were informed that if we paid an £80 admin fee, the property would be secured and taken off the market while they performed credit checks - we were assured constantly that if we paid that £80 the property would be as good as ours pending credit checks etc. We were told on the day that there would be no more viewings on the property and we discussed things like deposits and move-in dates. Three weeks later, after no contact and after many excuses of 'the landlady is on holiday and we can't reach her', I received a phone call saying that the landlady had decided to go with 'the other applicants'. Other applicants? What did I hand over my money for if you were going to continue to show other people round the flat? What was my £80 doing sitting in your office while you continued to market the property we had paid to secure? In the three weeks we had been waiting to hear about our application, we were never told that there were any other applicants, we had been assured the property had been secured while credit checks were made on our behalf. I was unable to go in person to the New Mills office to collect the (refundable) £80 so I called the office and asked if it was possible for my partner to collect it on my behalf - I said they could call me to verify when he was there. They responded saying that if he brought some ID, my partner could collect the money for me, no problem. Of course, when he arrived, my partner was told they were unable to free the funds I was owed, leaving me out of pocket. Sutherland Reay saw fit to contact me two weeks before a prospective move-in date to tell me we had lost the flat we had supposedly secured, then when I sent someone to collect the £80 admin fee (which I needed in order to put down a deposit somewhere else on a flat to move into asap), I was unable to. Awful customer service, no respect for their clients' needs. No word as of yet whether I will actually receive my £80 back when I visit to formally complain.
11 years ago (05-03-2014)
Not very interested in the office
7 years ago (30-12-2017)
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