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Reviews, get directions and contact details for Sugarcane Cafe Bistro

Sugarcane Cafe Bistro
Address: 16 The Square, Comber, Newtownards BT23 5DT, UK
Phone: 028 9187 3388
State: Ards
City: Newtownards
Zip Code: BT23 5DT

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM


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Reviews
Service was great, atmosphere was great, although it did feel a little cramped, had to talk loudly to be heard. Just my personal opinion, if you're a business & busy you wouldn't be complaining. The food pricing was fair for what you received. However my dish of salad, potato, poached egg, nuts, & some sort of cheese, wasn't that nice. Can't remember the name of it but it began with a p, pryanne? Something. Apart from that it's 4 stars from me. Cheers
Today we visited the cafe, there was one member of staff who instantly took issue with us, dirty looks and an attitude.nWe sat down and ordered a flat white and a piece of chocolate cake. After seeing the cake on the counter, cut into lovely big slices I chose it instead of a tray bake with fresh cream…nMy friends also chose two flat whites and two custard tarts. Which turned out to be soggy sadly.nThe coffee was some of the worst coffee we have come across, needless to say it wasn’t drank, and my cake was a sad and sorry half a slice crumbled up on a plate with some cheap whippy cream on the side. See photonNo one asked was everything ok, one member of staff was cleaning which is to be expected in a busy cafe whilst the other stood glaring at us making me feel very uncomfortable, Very strange behaviour.nWhen we went to pay £9.95 for a flat white and the slice of cake. Absolutely crazy money. Sadly we won’t be back.
“You just don’t expect a £60 bill when you go into a cafe, do you?” Yes, when the food comes at this price tag, it does require more scrutiny.nnOur food was quite nice, but I don’t think it was worth the price. I had squid rings which while being good, were comparable to other establishments that do them cheaper. I liked the local emphasis put on serving Hamilton potatoes, but both the chips and fries were a bit soggy and anaemic and didn’t do them justice.nnThe price for non-dairy milk only oat was available, don’t know if they only ever have oat or if they have more options usually is 70p, about double the standard, and certainly more than the people who do it for free. I understand some of the reasoning behind the extra price but I’m lactose intolerant and don’t have much choice in the matter. My caramel latte was £4.30.nnThe atmosphere was that of a local cafe. We were seated facing a wall right beside the toilet. The staff started to clear up around us while we were eating, scraping chairs, despite not closing for another hour if I’m correct. I think if you’re trying to provide an upscale dining experience you should reflect that in your décor.
From we went through the door we were greeted with a happy smile and offered our table. Our meal was delicious and served quickly. All the staff were very friendly and couldn’t do enough for us. I will definitely be back and telling all my friends about my great experience, thankyou.
Wonderful fresh food, you will roll out of the place if you can squeeze it all in!nnLovely tray bakes too. So well worth the stop in comber!
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