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Reviews, get directions and contact details for Suffolk County Council

Address: Avondale Rd, Lowestoft NR32 2NX, UK
Phone: 01502 563161
State: Suffolk
City: Lowestoft
Zip Code: NR32 2NX

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Rang the number given for Canning Rd Lowestoft as bin not collected and was put through to Suffolk Council where a recording says they do not handle waste/bin matters but get in touch with local council. Eh, yes? I'm paying a mobile phone charge here. Maybe you need a 70 year old to push their wheelie bin to Canning Rd? I have since been able to get in touch with the appropriate department who said that it would be collected within 5 days. I am still waiting 6 days on. I mentioned that my neighbour's bin had not been emptied also and was told that she would have to make a phone call for herself if she wanted it collected. I protested about the stupidity of it all and in the end was told a footnote would be added to include her as well. It's time for councils were made to pay recompense for their failures like the train companies have to and for them to have to acknowledge the numbers of complaints against them publicly. Maybe then they might smarten their ideas up especially if a sacking was in the offing.
My daughter has been waiting since reporting her bathroom floor in January. She's still not had any work done. My daughter is heavily pregnant and she has 7wks left but could have the baby early. She is also at risk of scar tissue damage after C,sections. I am absolutely disgusted at the way the council are neglecting to do the work. Nearly a year and nothing. They were supposed to come out last Monday but nothing. Today 28th November 22 they are again due to start the work and not a sign of anyone to do the job. This is appalling.
Absolutely useless and lazy staff. Noisey neighbour going on for months and months now, opened a "case" with the council, filled in the required forms in the form of a log/diary returned completed forms to them on two separate occasions covering 2 seperate months of noise, showing when and how often noise occurred. Told someone would visit the premises to witness this for themselves. Now only to be told I need to ring whilst the disturbance is being made but nobody answers the phone you just get left on hold!!! How am I meant to progress anything even though you already have proof when I cannot get through?!? Waste of time filling forms in and being pedantic asking for down the the second of when disturbances are made and how long they last. Overpaid, underworked, bone idle slobs of staff that don't want to help or do any work...
Waited on hold for over half hour before call was even answered
Staff are very helpful, excellent offices and very good facilities, and the cafe is good value for money
Rude staff and social services are a disgrace and terrible. They don't treat you like a human at all more of a number and they can't wait to get you off of the phone as they love to do nothing. And the social worker lies so so much and I'm not sure if they know how to tell any truth Don't trust any social worker
Absolutely home wreackers and dont care about anyones feels only care about lining thair pockets
Stoped paying my rent not happy got my pension I'm 66yrs
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