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Stenhouse Practice

  1. Larbert
  2. Larbert Doctor

Reviews, get directions and contact details for Stenhouse Practice

Address: Park Ave, Stenhousemuir, Larbert FK5 3BB, UK
Phone: 01324 570570
State: Falkirk
City: Larbert
Zip Code: FK5 3BB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The only reason they get 1 star is I can't give zero. This has to be the worst practice on the planet. Refuse to see their patients, refuse to return phone calls, refuse to issue new prescriptions even when they make a mistake and issue the wrong prescriptions. I have tried to move to another practice and the system won't let me as they are only taking patients who have no GP.
Dr Baillie looked after my kids and is now looking after my Grandparents and doing a great job of both. 7 years of sublime health care which i can assure you is not the case in other surgeries. The front of house staff are always friendly and helpful, again this is not always the case elsewhere. Anyone complaining should be careful what they wish for as things are not always greener on the other side. Thanks for the care provided and hope it continues
Very nice people at the reception and on the phone, I didn't have to wait when calling to make the appointment or once I was at the clinic, and the doctor I saw was kind and attentive to my situation.
Absolutely awful staff and appointment booking system. Seems to be no duty of care for patients whatsoever. Receptionist shouldn't be making people feel worse. Quite clear that money seems to be top of the agenda. Not one member of staff seems capable to deal with sensitive needs with regards to mental health. Would definitely advise anyone to choose a different practice.
This practice has gotten worse over the 7/8 years I have been with them.nnWe are now down to one Doctor and it has been like this for about 18 months with no signs of adding a second.nnGetting an appointment is like pulling teeth, if you phone up at 8am and ask for one they'll advise 3 to 4 weeks, you need to physically demand an appointment same day to then get phone by the triage nurse for 20Q and finally if deemed you will get an appointment.
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