facebooktwitterpinterest
mobil menu

Starling Bank

  1. London
  2. Ingatestone Bank

Reviews, get directions and contact details for Starling Bank

Starling Bank
"It’s banking, but better.Get powerful spending insights that help you spot ways to save, ring-fenced Saving Spaces, tools to manage your bills more easily, and more. It’s never been more important to understand your money clearly: we’re making sure you can.Choose from a range of personal, joint and business accounts. Heading abroad? There are absolutely no fees from us when you travel overseas, for using your card or withdrawing cash. Apply in minutes from your phone."
Address: 3rd floor, 2 Finsbury Ave, London EC2M 2PP, UK
State: Greater London
City: London
Zip Code: EC2M 2PP

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: starling bank card, starling bank sort code, starling bank app, starling bank business account, starling bank telephone number, starling bank address, starling uk, starling bank login
Similar places near
Bank of England Bank of England 714 meters I didn't go inside, I just walked around the building to admire the impressive archit...
Reviews
Wow, I am really surprised to see all the negative feedback here. We have been banking with Starling for 2 years, two personal and one join account and the service and app functionality has been brilliant. We moved from another high street bank as Starling has a much better ethical credentials and we are very happy so far. Having said that we haven't had much interaction with their customer services since everything has been working fine since joining. Oh, and their card mastercard works great when we go and visit family in Spain. We just don't bother buying Euros now because the exchange rate we get when paying with their debit card is as good or even better than buying euros from an exchange bureau.
Won't even let me open an account and they are unable to provide reasons why other than it "may be due to internal policies and procedures or information provided during application process." Great customer service. Not. If you are using and storing my personal data then you should be in a position to tell me why. Never had any problems opening a bank account anywhere else and all information provided on my application was correct. Will just go somewhere else where I'm sure I'll be welcomed with open arms. Looking at all the recent 1 * reviews you've been getting recently it looks like I'm better off elsewhere anyway. Food for thought for you.
Subject: Unacceptable Account Freeze and Poor Customer Support at Starling Bank I recently had a deeply unsettling experience with Starling Bank that compelled me to write this review. My business account was recently frozen l, with a considerable amount of money locked without a warning or a clear explanation. Despite my numerous inquiries and attempts to resolve the issue, the bank's response has been dreadfully inadequate. The lack of transparency and effective communication from Starling Bank is frankly appalling. For a relationship that's supposed to be built on trust, the silence and ambiguity from their side have been frustrating. It's difficult to understand how a financial institution can show such disregard for the seriousness of withholding a business's funds. This situation has severely impacted my business operations, tarnishing my reputation among clients due to my inability to process refunds. The backlash has been harsh, leading to public criticism and negative attention on social media. But the consequences have not stopped at my business doorstep; the stress and tension have followed me home, affecting my personal life and safety, with some individuals resorting to abusive behaviors. I've urged Starling Bank to: 1. Provide a detailed explanation for the account freeze. 2. Release my funds immediately. 3. Share preventive measures for future incidents and improve their customer service. Yet, I'm still waiting for a resolution or even a proper acknowledgment of my situation. This experience has highlighted a glaring issue in Starling Bank's customer service and operational transparency. I had expected much more from a bank that prides itself on modern banking solutions. If you're considering banking with Starling, especially for business, tread carefully. My ordeal is a stark reminder that issues like these can have far-reaching effects beyond just financial loss.
I am not one to frequently leave reviews, but I feel compelled to share my experience to support Starling Bank. Since 2020, I've been a loyal customer, and my journey with them has been nothing short of exceptional. Having endured dissatisfaction with other banks in the past, discovering Starling was a revelation. Their customer support is unparalleled, always ready to assist promptly and effectively. Transactions are seamless, contributing to a hassle-free banking experience. Most notably, Starling Bank's assistance in retrieving funds from fraudulent activities has been invaluable. In sum, my time with Starling Bank has been outstanding, and I wholeheartedly recommend it to anyone seeking a reliable and customer-centric banking solution.
Extremely Disappointing Service: Avoid Starling Bank I am utterly disappointed with the appalling service provided by Starling Bank. My business account has been unjustly blocked for one week without any explanation or resolution in sight. Despite numerous attempts to seek clarification by calling their customer service department daily, I have been met with nothing but frustration and incompetence. The sudden and unexplained blocking of my account has caused severe disruptions to my business operations, resulting in financial losses and unnecessary stress. Starling Bank's lack of communication and failure to resolve this matter in a timely manner reflect their utter disregard for customer satisfaction and professionalism. I strongly advise against banking with Starling Bank, as they have demonstrated a complete lack of accountability and customer care. Save yourself the headache and avoid Starling Bank at all costs
What a dreadful and extremely upsetting experience trying to open a Sole Trader account with this Which? Recommended bank. As others have said in their reviews, I jumped through every hoop the application process threw up, pressed Submit and almost immediately had a message saying they couldn’t offer me an account or tell me why. Jennifer in customer service was very helpful and could tell how upset I was but all she could say is that they only support a certain type of business. I will communicate this experience to Which? and to the regulator - not because I was turned down but because your literature everywhere suggests that you accommodate all sorts of small businesses and ‘side hustles’ with a very straightforward application process and this now feels very misleading. My business is very ordinary but it somehow didn’t ’fit’.
** Thanks for taking the time to reply, the bit that annoyed me was that you closed it but wouldnt tell me why ?? Anyway all sorted now, went to MONZO, so easy and stress free, i would recommend them to anyone. If I could give zero stars I would !! Never been so frustrated trying to open an account. I have an excellent credit rating and tried to open a business account....declined, tried to open a personal account which they did....a few days later closed with no explanation even when asked. Needed a joint account so thought I would give them one more go......declined as I already had an account which I don't as they'd closed it Oh well I will no doubt have a better outcome with less stress with another bank.
absolutely terrible bank. I spent 3 hours giving every single piece of information you can imagine to open a business bank account. 3 days later and no email. I open the app to see what's going on and see a pop up saying i wasn't accepted. No reason why. All the info provided has been fine for other banks. Is this a way for the scammy company starling to get hold of my passport, and all my other personal details, i don't know. but i wouldn't trust them if my life depended on it. absolutely shocking customer service as well.
Applied for an account and went through the application process providing all of my details including two separate utility letters, then received a message stating they would not offer an account while providing no reasoning for this. I've had no credit or financial issues and have only received a copy pasted response multiple times when asking for more information. I would be very cautious of a company collecting this level of information required to open a bank account, including specifically reaching out to me more than once for utility bill information, only to provide no service in return and refuse to state a reason why. Update: They are also now refusing to delete any of my personal data from their systems, I would absolutely not recommend trusting this company.
My daughter has tried to open an account for a 16 years old with them for the past 2 weeks and they keep asking her to upload the proof of address over and over again without giving a reason why was not accepted previously!!! We have called them and they said that we should send again the proof of address and will sort it out for her and we are back to square one! This used to be a good bank which is going down fast! I will definitely be looking at moving my bank account somewhere else. Is just not worth the hassle! There is no advantage in applying online if we go back and forth for weeks without sorting it out. I will make an appointment to a bank where I can walk in a branch and have it done straight away! What a waste of time!!! Avoid!
Comment on this business

Starling Bank map

to add Starling Bank map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.9971 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy