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Starbucks

  1. Cheshire
  2. Cheshire Coffee & Tea Shops

Reviews, get directions and contact details for Starbucks

Starbucks
Address: M62 Motorway Great Sankey , Cheshire WA5 3AX, WRT, GB
Phone: 01925 651656
State: WRT
City: Cheshire
Zip Code: WA5 3AX

opening times

Monday: 05:30-20:00
Tuesday: 05:30-20:00
Wednesday: 05:30-20:00
Thursday: 05:30-20:00
Friday: 05:30-20:00
Saturday: 05:30-20:00
Sunday: 05:30-20:00

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Reviews
Everyone here is super nice and the atmosphere is upbeat and great. The inside of the building is beautiful and it's great that there is a lot of seating. Some people like Richie really go out of their way to make customers feel really welcome. They even go the extra mile to remember names and make the time to say hello, even when things are super busy.
Overall, it's a nice location. It depends on whether the A team or the B team is on, though. I'm not a fan of their teas, I don't drink coffee, but their pastries are always top-notch.
This place has awful customer service and they can’t seem to make drinks properly. Went through the drive thru and waited at the window for 10 mins for two drinks. The second drink was a venti iced vanilla latte for my sister. When I got back home she took a sip and there was no vanilla syrup so I brought it back to get a different drink. When I got to the counter to tell her all she said was what was the drink and do you have a card to put the money back. There was no apology and she seemed annoyed as if it was my fault like I wanted to drive all the way back there in the first place Then she did not convey to the people making the drink that it was a mess up and the drink needed to be remade asap instead I waited and after some time I asked where the drink was and was told it’s a 15 minute wait time. I told her it was unacceptable as it was a wrong drink order and she said oh nobody told me there was a remake. Again no apology. She gave the other man the cup to make the drink and I still waited another 5 minutes only to have him give me the drink wrong so I said to him this is wrong and he took it back again with no apology. He then remade it and when I got back home it was completely wrong still. It was a pink drink with no coconut milk in it. I understand being overwhelmed. But that doesn’t mean that the customer service should be horrible. I don’t think I’ll be going back here again and I don’t recommend anybody go here if they plan on getting in and out.
Best Starbucks around. Constantly great all around. The staff is always happy, professional and always make the experience better.Food: 5/5
Everyone there is so friendly and so quick. Always going the extra mile never had a messed up order.
Have been to this store a few times....same results every time. Drinks are made well but service is horrible. I have had to wait 20 to 25 minutes for my drinks to be made and got attitude when I asked about the wait. People who came in after me left before me. I have not had this same issue at other Starbucks stores. The attitude of the workers was just horrible. Beware...not the place to go for a "quick" drink.
Convenient drive thru.. new clean and friendly. The drive thru isn't ever packed but school is out so well see this fall.
The Starbucks is Starbucks which is great. But the service here is what makes it a special place for me and my girls. We love the staff here. All the days, but especially this Saturday morning. Thanks for being kind, happy, wholesome humans.
Nice brand new store, parking lot is confusing but other than that it is a really nice looking new store. Service and food was on par with other Starbucks, when they are running right. I have been back a few times and it was the same every time so I recommend the place.
If I could give a lower star, I would. Waited for over 40 minutes in the drive thru to get 3 coffees. No sense of urgency or even an apology for the wait. Once I pulled up to the window, took 6 minutes to have the coffee handed to me. Needless to say, I will not be going again.
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