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Reviews, get directions and contact details for Starbucks Coffee

Address: Gretna Motorway Services M74 , Gretna , DGY, GB
State: DGY
City: Gretna


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Reviews
Three strikes they are out.. I alway taste my drink before i leave to make sure it's made right. I will never return to this location in gretna. The first time I went inside and order a hot white chocolate moca.. When they gave it to me it was something totally different. They made another one and gave it back to me. The second time I go through the drive through in the morning and order a hot white chocolate moca. The young man gave me the drink I tasted it and I told him it was off. I asked him what was it because it wasn't what i ordered. So he took it back and added whipped cream to the top and gave it back.. I then tasted it and said something is not right it taste like water etc. I then looked at the label it was someone's else drink.. so he took it back and and made another one. I took a sip and it was still made wrong. So I expressed that to him and he hunched his shoulders. I just kept the drink because I didn't wanna keep goin back and forth. This is a drink I get on a regular but not specifically from this location. So my third and final time was today. I ordered a Iced white moca, sweet cream foam and extra carmel drizzle. Once I got it, it had no extra caramel coated inside the cup. I didn't even send it back because it was the same young guy. I have learned my lesson to not go again.. the drinks are not cheap for them to not make it properly. I am not a happy customer.
Great service, have not had a bad experience, the drive through can be a long wait at around 5:00 but that is understandable because of people getting out from work, have been going to this store for over 6 years, yet to have a bad experience.
I ordered a small coffee w/ a shot of expresso, but by the time it was served to me, it was freaking cold. The guy who prepared it was, I believe, an asst manager. He spent so much time just yapping with another customer WHILE MY COFFEE WAS IN HIS HAND & with the lid off. From now on, I Will not tip until I actually receive my order.Food: 1/5
Coffee was excellent and baristas very nice. It was busy and they were quick too. Clean and easy parking.
Very bad service I was waithing for my order 30 minutes and I ask 3 times what happens with my order and she keep saying she was working on my order and she was working on other people orders was behind me and I cancel my order very bad service I will never come back to this store bad customer service I never see this type bad service never recommend this place Any more we pay for everything is not free look all reviews talking about same very bad service starbucks corporate need to hiring better employees
On this occasion, my coffee was not made with love! It really didn't taste like anything. I ordered a Venti caramel ribbon crunch with extra crunch. Was not impressed at all. Usually everything is amazing from here....
Terrible service today. As many times I’ve been here I always ask for light ice and they failed. Entirely too much ice. Strawberry Refresher was nasty today. Taste like bitter water. Won’t go again.
I visit here every time I'm in the area. The staff is friendly and very fast. They always have people going here.Service: 5/5
It's a regular recently remodeled Starbucks. Food & coffee excellent, but as the case in many Starbucks, there is no old-style coffee house atmosphere. The music is good, but far louder than necessary. Forget conversations. Even difficult to concentrate on reading. Two essential qualities this old guy would like to see revived. I don't mean to pick on this location. Most of the Starbucks and other "modern" coffee houses are the same. So I ate my sandwich, drank great coffee and enjoyed my visit.
Nice staff , decent coffee and brunch and lunch items
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