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Starbucks Coffee Co

  1. East Grinstead
  2. East Grinstead Coffee & Tea Shops

Reviews, get directions and contact details for Starbucks Coffee Co

"Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability."
Address: Brooklands Way , East Grinstead RH19 1DD, WSX, GB
Phone: 01342 315869
State: WSX
City: East Grinstead
Zip Code: RH19 1DD

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Reviews
Handy if you want to stop for a chat and a drink, or take a drink away on the go, but you can wait a good five minutes or more for a drink once you have paid when it's busy, with no reflection on the staff as they are going flat out when it's busy, all coffee places should have filter coffee for those who need to get back on the road/train quickly. Parking: You can park here.
I enjoy my free time with the blond rost flat white from Starbucks East Grinstead. The personal is very polite and bring a smile on my face every time I come here. It is clean and well organized. I recommend it !
Fairly standard Starbucks - nothing special but staff were friendly. We only had coffee so unable to comment on anything else.Service: 4/5
Nice clean and friendly helpful staff. Coffee is good too.Food: 4/5
Really liked my first visit in since they new looked the place with a full refit. Very good coffee. Cheaper and better than Costa Latte. Great decor. Loved the Jungle Room corner especially. With animal and rainforest prints and super comfy chairs. Very good polite staff. Great service. Friendly, helpful and polite. Very clean place. Well maintained. Good staff who go the extra mile. Great atmosphere. Mostly I loved my cups of coffee there. Will definitely go again more regularly. Very good consistently well made coffee. Food nice and hot, well cooked. Parking: Right by Sainsbury's big car park opposite the Bluebell Railway in EG. Wheelchair accessibility: Accessible from car park area directly or from within Sainsbury's store.
Shambles, quite frankly!!! Long queue of customers, no sense of an organisated system and dirty crockery etc strewn everywhere, including along the coffee stained counter where customers wait for their drinks!! To add insult to injury the staff served another member of staff who was at the back of the queue before everyone else!!! When I challenged the queue jumper he just said nonchalonchy 'I'm staff - I'm on a break!' as if this is acceptable! When I said he should queue like anybody else he just grunted and sauntered off! Ahem! No! Staff should queue like everyone else! The young lady serving obviously heard this and banged my coffee down on the top uncermoniously and strutted off in a petulant manner!! Used to be really good before covid lockdowns when Sammie was the Manager!!! Seriously guys, get your act, and some sort of system, together!!!! And remember customers come first! Oh! and get rid of the click and collect system - then maybe customers queuing in the cafe can get served before their hair turns grey!!!
I didnt like the either the gingerbread latte , which came in an cup and no spoon for the whipped cream or the christmas tree brownie which had a funny aftertaste. I wanted a chai latte, but there wasn't one on the board. I shan't bother again.Food: 2/5
There were not enough staff. Only one guy making drinks. People waiting up to 15 minutes after being served then getting incorrect drinks. The poor barista was very stressed.Service: 3/5
A small but cosy and friendly branch, oddly located inside a Sainsbury's supermarket it has its own little door at the side though. A surprisingly peaceful refuge from all the bustle of the main shop, even a couple of days before Christmas.
Good 4 taking a snack/coffee before or after shopping at Sainsbury's and using their Wi-Fi to tell the world about it....
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