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Reviews, get directions and contact details for Stagecoach

Address: Festival Place Bus Station , Basingstoke RG21 7BE, HAM, GB
Phone: 01256 464501
State: HAM
City: Basingstoke
Zip Code: RG21 7BE


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Reviews
This bus company has honestly got to have the worse drivers ever! I have had multiple altercations with stagecoach Basingstoke bus drivers around the area, but an altercation which got VERY heated on the 6th September 2024 is definitely the last straw for me & I will definitely be taking this situation further, once their office opens back up on Monday. On Friday 6th September 2024, on Oakridge Road at approximately 20:38pm, a stagecoach driver, driving the no 5 bus to West Popley with the registration plate of ‘SK15HDA’ decided to go against The highway code & completely disregard the ‘give way to oncoming vehicles’ sign I have attached an example picture of the road, with the sign stating this aswell as disgarding me coming as I have priority stopped in the middle of the road, causing absoulte CHOAS with a large congestion of drivers… when I got out of my vehicle, along with many others to question him, he admitted that he saw me coming & if I have ever driven a bus before basically implying that, because of the size of the bus, he won't reverse back, in which my question to him was, if you knew I had priority, saw me coming & you know that size of the bus your driving, why on earth did you decide to go ahead then.. He didn't answer, closed back him window & turned off his engine. This situation, definitely is not over from my side, in the meantime STAGECOACH SORT OUT YOUR DRIVERS ASAP!
Whenever I visit Basingstoke I can’t get over how much the bus network has evolved. Years ago there was a bus every hour in the evenings and on a Sunday, and sometimes taking very long routes to town. The service now is incredible compared to then. Also every time I visit the drivers are friendly and helpful, it’s leaps and bounds above the old grumpy drivers we were used to years ago. My only gripe is that which service from which stand isn’t that easy to find, but the frequent services and good staff make up for it. Having mobile tickets and not having to find change is a big help too. Every time I catch a bus in Basingstoke I’m impressed so a five star rating is richly deserved!
My daughter was eager to join a holiday club focused on dance, theatre, and singing. After some research, we decided on Stage Coach’s holiday club in Basingstoke. Initially, my daughter was hesitant and considered joining another club with friends from her previous activities. However, by the third day, she had made new, supportive friends and felt more welcomed. On the final day, as I watched the show, I was amazed at the transformation in my daughter. She confidently performed cartwheels and splits she had been practicing at home. The performance showcased an impressive range of dances, songs, and lines delivered by children of various ages. The entire show was flawless and energetic, with the children clearly engaged and proud of their work. The studio was filled with parents and children, all sharing in a truly beautiful moment. Stage Coach QMC Basingstoke offers a holiday club experience like no other, creating lasting memories for the participants. I must commend the educators and technical team for their dedication and passion, which not only nurtured the children’s skills but also brought the stories and emotions to life on stage.
Gentleman on the phone listened to my complaint about a very rude driver to myself and other passengers, and he was very sympathetic to me and passed on the complaint to the depot manager. He was extremely helpful and told me what would happen and apologised.
At the bottom part of town shopping centre easy to find and use only complaint is all the bus's are numbered but all the pick up points are A B C etc so can be quite confusing to a person who is new to the area. Apart from that very clean and tidy and all the driver's are friendly and helpful .
Took the bus from Chineham to Basingstoke with my two Grandchildren couldn't have return tickets !? It was £6.00 each way it would have been cheaper to drive and park. Both buses that we waited for didn't turn up
They definitely need to improve, people can’t keep waiting in the cold without any update. If the bus is cancelled or delayed, kindly update your app
Absolutely needed the first bus from Overton to Whitchurch number 76 on Saturday 7th September to turn up and didn't. Absolutely useless company
Absolutely amazing if you want to lose your job because the bus makes you late for work almost everyday Your better off using an Escooter.... unfortunately the Conservatives banned those so were stuck with Latecoach
bus 20 keeps missing stops and its really annoying! happened so many times now! make sure ur bus drivers know where the stops are on the routes so they slow down and dont drive past it! one of the other times the bus driver was too focused on greeting a bus driver on the other side of the road, they drove straight past me. my stop is sometimes hidden cause of parked cars but even if thats the case they should know when a stop is coming up and be prepared! they dont even attempt to stop either when they notice me waiting
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