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Reviews, get directions and contact details for Stagecoach at Carlisle Bus Station

Stagecoach at Carlisle Bus Station
Address: Lonsdale Street, Carlisle CA1 1BJ, UK
Phone: 01228 819090
State: Cumbria
City: Carlisle
Zip Code: CA1 1BJ

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
On the 7.11.24 at 630 pm Maryport to Carlisle 300 bus. 530 pm did not turn up or departed early. I waited for an hour for 630 pm bus . I am registered disabled and have disabled pass. The machine was not registering my pass and the driver had a face like thunder. He put pass through machine without saying a word.nIt is not my fault as some of the machines are temperamental. He looked at me like I was dirt. The bus was empty.nThis driver on the 630 pm bus should not be allowed near the public. .nI will be looking out for this driver and if he behaves like this again will complain to Stagecoach.nShame on Stagecoach and the driver
Yet again, another 35 minute wait for the 79 bus into town because the scheduled service didn't turn up till a couple of minutes before the next scheduled service. Bus full and standing room only. Two 79 service running into town at the same time. This happens routinely. Unreliable service, app and timetable barcode shows service running on time when it's not, so it's not a live tracker. Come on Stagecoach, too many bad reviews which are constant and demonstrate that you're not acting on the complaints. Sort yourselves out and get a new Director, who actually cares enough to do the right thing for customers by being proactive in getting things done, and manage this rubbish service.
Appalling and disgusting company. My 11 year old daughter and her school friend got on the wrongly marked bus. When they realised they were on the wrong bus they were in longtown. The driver then decided to dump them outside CAD Longtown, literally in the middle of nowhere. It was cold and getting dark, and in a poor phone signal area. I then went on an hour long search of Longtown trying to find them and being directed to 2 wrong bus stops in Longtown itself, by stagecoach. I found therm eventually in a sold wooden bus shelter in the middle of nowhere, no streetlights.nStagecoach showed a complete disregard for their duty of care to vulnerable people and minors, and their lack of immediate response, or even grasping the gravity of the situation they caused is just inexcusable. I would have thought a manager would have showed some concern and phoned to see if they were at least found?
Good service pleasant courteous drivers. Only problem was not sure in which bay the bus was to depart from. Seemed to vary each day
Disgusting driving by the 63 at 10.45 on Duran hill Road before barely edge. I had right of way and yet the bus came halfway over into my lane forcing me onto the pavement and scraping car along the hedge. So lucky there was no one on the pavement. Needs to learn Highway Code .
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