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St. Margaret's Well Surgery

  1. Halesowen
  2. Halesowen Government Offi̇ce

Reviews, get directions and contact details for St. Margaret's Well Surgery

Address: 2 Quarry Ln, Halesowen B63 4WD, UK
Phone: 0121 550 4917
State: West Midlands
City: Halesowen
Zip Code: B63 4WD

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Only been waiting around 9 weeks for an urgent prescription for my gestational diabetes testing strips. Think I’ll go hypo and die before they actually sort it out. Called up last Thursday and a lady said she would send it to my pharmacy. Still not at the pharmacy. Worst thing is I came in to collected it weeks ago and they only gave me one of two parts of the prescription because some stupid doctor decided to hold on to it. Awful with no lack of urgency. I’ve had to borrow a testing kit from someone who has T1 diabetes.
Spoke with Lynn Rees about my mental health, she then spoke to a doctor who said I had to have a blood test. I had this test and received the results on my phone and that doctor had checked them .when I phoned to book an appointment I was told by a unhelpful receptionist it would be 2 weeks before the first phone appointment was available as the surgery was at capacity, what a load of garbage that comment is as I went to collect my blood tickets surgery was empty completely previous visit week before again empty. This surgery is still working in covid conditions with very poor and slow help given
when calling for service staff fail to understand the current stage of your condition and offer doctors appointments 4 weeks into the future for test results of a condition you've already been treated or tested for over the past four weeks. Why don't they have a simple STAGE code to help respond appropriately ?.
Doctors are nice but some receptionist staff are rude. They take ages to answer phone, its quicker to walk there 40mins and talk to a receptionist than to wait for them to pick up. The chairs are also all looking at the receptionist desk and you can hear everything so no privacy at all. They used to have comfortable chairs at the side of the rooms that was much better.nnThis place used to have many 1 star reviews but they have gone missing :/
Mandy on the reception went above and way beyond today. I tried to book an appointment a few days ago to see the mental health specialist but there was non. However I get a random call today off Mandy who advised me on new appointments that have came through today. Exceptional service and I will be taking this further because people like Mandy need the recognition for the job they do
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St. Margaret's Well Surgery map

Directions to St. Margaret's Well Surgery with public transportation

Blackberry Lane 90 meters
142A
192
School Lane 270 meters
142A
192
Highfield Lane 400 meters
13
142
17H
4H
Wallwell Lane 450 meters
13
142
17H
4H
HC2

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