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St Ives Post Office

  1. Saint Ives
  2. St Ives Post Office

Reviews, get directions and contact details for St Ives Post Office

"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 11 Tregenna Hill, Saint Ives TR26 1SE, UK
Phone: 01736 795004
State: Cornwall
City: Saint Ives
Zip Code: TR26 1SE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Absolutely awful. Terrible service, rude and combative. What happened when the post office was a service? ? Whoever runs this place should be ashamed of themselves and the way they conduct business.
Absolutely terrible bad attitude not willing to do road tax even with all correct documents presented. Aggressive and unhelpful.
Always unhelpful and rude service. Every single time. I was spoken very rudely by their new staff member. Completely out of order and not even trying to help the customer or sympathise. Most windows are usually closed anyway so only one person serving and when they do, no smile ever, just grumpy face and on this occasion rude as well. I wish there was any manager they're who would finally charge this terrible place. On one occasion I was even overcharged when a staff member told me that my greeting card size envelope didn't fit through standard size slot the longer way! It fit with no problem the shorter way but I was told that it had to fit the other way too! I had to then pay more for larger post! It only happened once but what kind of shady practice this was?!
Yeah not great to be honest. Went in there to post a couple of items that needed an A4 jiffy bag. turns out only jiffy bag they have is A5 and faced total indifference from the staff about them being out of stock or getting any more. Thinking this might be some covid/brexit supply issue I popped next door to WHSmith but they had dozens of jiffy bags in all sizes. So clearly stock planning and/or giving a s**t are not high up on PO employees yearly goals!
That woman is very unhelpful and rude. She stood there talking to the other member of staff who was trying to do his job, whilst ignoring me. Half the time I came in for gas and electric, she tells me it's not working, when I come back later when there's other staff working it's working perfectly, she just doesn't want to do her job!!!
Great for posting parcels and deposting money to bank account, helpful staff. But sometimes a long wait.
The woman who works here is genuinely very unpleasant, miserable and mean. She seems to go out of her way to spread misery. Went to drop off a parcel and rather than help her colleague deal with the big queue she just stood there doing nothing looking angry. I'd highly recommend going to the other post office.
Mace is fine, post office is appalling.Very rude staff, unironically wearing a "be kind" shirt making rude personal remarks. Also told me signed for was tracked and have lost an expensive parcel due to this. Go to the one by the Spar.
Such a rude staff!!! That woman at the post office is the worst I ever met. She is shouting, never greeting a customer and never apologies to upsetting people! I have no idea why is she working in the customer service and how come that she is able to do that?? What kind of management and colleagues she has that noone is reporting her?? She shouldn't work around people!!
Not to say the below reviews aren't true I can't speak to that but for the sake of balance, I've been several times in the last week or so and have had an unremarkable experience with no problems. When I've been there's always been the same male member of staff who has always been civil and helpful, so perhaps there's been a staff change since the other reviews or I've just got lucky haha.
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