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Sports Direct

  1. Speke
  2. Speke Sports Wear

Reviews, get directions and contact details for Sports Direct

"Founded in 1982, Sports Direct is today the UK?s largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands."
Address: 3 New Mersey Retail Park Speke Road , Speke L24 8QB, ABE, GB
Phone: 0870 333 9527
State: ABE
City: Speke
Zip Code: L24 8QB

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-19:00
Sunday: 10:30-16:30

Update Info

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Reviews
Good thing I got the full cash value back of the item I bought yesterday. No star rating if I could, for the woman that served me today. What do you get out of being so defensive of your company policy? What are they going to do for you as an employee? Hopefully give you simple training on mentioning to customers that there’s no refunds. Save your time and go straight to the vendor for your goods.
Very rude manager. Refuse to help with a faulty product as said it wasn't bought in that store, said it wasn't her job to test it and also refused to provide any name to identify herself. Staff aren't using their badge names in store, treat clients rudely, refuse to help, and senior manager providing a extremely bad example in front of underage staff. Giving a very bad example for the youth on how to deal with clients and run a business. The security guard also took a picture of me without my consent and for no reason at all. All around appalling behaviour to a client. Never coming to this store again and want to raise this with HR.
Used the online shop. It was rubbish. Item never arrived. Apparently it was damaged by Evri and returned to sports direct. Took over 2 weeks to get a refund. Really bad service. It was never like this with Wiggle before Mike Ashley sacked them all.
I love to have a look in this store when I visit the speke retail park. As the store is located on the speke retail park there are plenty of parking spots around including disabled parking right outside the store entrance. There are also plenty of other stores available on the site. I enjoy having a look around the store for shoes and clothing. The store is filled with sports items from top to bottom. Even the walls are filled with items. The store has two floors that separate the men's and woman's section, with a huge football section. Theres an escalator going upstairs but only stairs coming down. There are plenty of full priced items and sale items through out the store but you will have to spend time looking to find them. I often find the store quite and understaffed. There is a few time I have wanted to find a pair of shoes in my size and it has took me a while to find a staff member to speak with. Once you find someone they are friendly and happy to help.
I had an unsatisfactory experience at this store, which I consider the worst I've encountered. The staff exhibited unfriendly behavior. Upon attempting to return a hoodie I ordered online, I was informed that in-person returns were not accepted, necessitating a return by mail. Notably, I had to bear an additional £5 cost for the return, despite already paying £5 for the initial order. This service discrepancy is disappointing.
I recently purchased a hoodie from this store, and unfortunately, I had a disappointing experience. The quality of the hoodie was below expectations, and when I requested a return, they refused. Customer service needs improvement, and I won't be shopping here again.
My mum bought a pair of leggings from here last week. When she got home she tried them on around the house but noticed they were falling down at the waist. She went back to Speke to return them and the lady on the till refused a refund because she had worn them.. even though she literally had just tried them on around the house.. no different to trying on in the shop!! But because she had said she had worn them the woman was refusing to refund her. She even said “you wouldn’t return a pair of shoes you wore outside” which isn’t even relevant. When my mum asked to speak to the manager she was told that the woman was the manager. Not sure if that’s true or she just couldn’t be arsed being proved wrong by someone else. She was extremely rude to my mum and there was no need for it. Jokes on her though because my mum just went downstairs and got a refund off any other staff member anyway hahahahaha. Hope she sees this. Have a day off love x
Stressful and confusing - I left Sports Direct today wishing I hadn't entered their store. Almost everything has an offer, but many of them are "not mix & match, applies to this product only" which even applies to different colours of the same product. It's ridiculous. Some prices differ when scanned at the till and the games section is separate - items from there can't be paid at other tills and vice versa, which means waiting in a queue twice and items not counting to Black Friday spend offers. I walked out feeling stressed and annoyed. They could do better, but I think that's their business model.
The shop itself was as expected however I bought a dress for my daughter which didn't fit. Brought it back the next day yo be told . NO RETURNS. Shocking really in this day and age. Exchange or credit note only.
I wisit this store sometimes and bought a coat for myself today, always look under staffed and the most of the staff who works there miserable and rude , they act like they don't want to be there . If you r not enjoying to work there just quit. People don't need your miserableness in their life.
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