Sports Direct

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"Founded in 1982, Sports Direct is today the UK?s largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands."

Address: Forge Retail Park Unit 1 , Glasgow G31 4EB, GLG, GB

Phone: 0870 838 7358

State: GLG

City: Glasgow

Zip Code: G31 4EB

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Reviews

I just had the most unpleasant experience in customer service in my entire life. I bought sneakers, tried it again at home and it turned out that I needed a smaller floor and immediately came back. I asked to change the size. The guys are very friendly. Then the "boss" came and said he wouldn't make an exchange for reasons I don't understand. My so-called old sole was three times lighter than those I wanted to change for. Terrible leader, I don't advise anyone to visit this store, disgusting attitude to customers !!!

Pretty dissapointed. Just walked 30 mins to the store to buy 1 thing, arrived at 5.49pm for the doors to be locked. Closes at 6pm. Security guard said tills were already off. To be fair, I didn't check the times, however, but it wouldn't have made a difference it appears, as you shut 10-15ins earlier than stated. Very poor show. A wasted hour for me

Where are the staff and why wont they help? Found the type of shoes I was looking for and had to go round and round the shop until I finally found a staff member. Asked if they had the shoes in my size and was told to wait by the display and someone would come to help me. After waiting fifteen minutes I decided enough was enough, put the shoe back on the display and left. While I was waiting I saw another customer go up to the counter to pay, wait for someone to assist them and then leave when no one appeared.

Absolute terrible place to shop, bought a pair of running shoes meant for field running stupidly went one run with them on the path and whole heel has been worn down looking like a pair of shoes used for years not less than thirty miniutes despite having the receipt I was refused a refund, as far as I am concerned these shoes were not fit for purpose in anyway shape nor form and funny enough it was one of Sports Directs own brand labels and still no refund went a run with a pair of non running shoes and no damage or heel worn down at all for one use, the quality of product is sheer disgusting unfit for purpose and the refusual I would to accept fault with their product is even worse terrible service all around, I still refuse to this day to order or purchase a thing off such a low status retailer again

Very bad staff and service, the shoes are all around in a mess , woman adult shoes under the infant and child section etc. Like they don’t care to organise plus if you ask for help they just point to a direction and that is it. Cleanliness is ok , could be better. Prices are ok though, there are some good deals despite being on a high street.

Whilst the store had a great selection, including just the shoes I wanted, the staff were very far from helpful. The two staff members on the shop floor were too busy talking to each other whilst shuffling stock around in an effort to look busy.

Had to do 3 attempts at returning some shoes I was getting for work that I'd ordered online and they didn't even need the thing they were asking for the first time I went

Terrible! Went in ready to buy 2 new pair trainers, happy to pay full price, etc. No one was in ladies sport shoes to help get sizes, most of which are in the stockroom so i couldn't pull them myself. Went to mens and asked if anyone was available. They said they'd send someone. I waited, no one came. The only options to pull my own sizing was the final markdown items, so I started trying those on while waiting. After 20 mins, I took the only pair that fit as there was still no one to assist with the wider selection. Went to the till on the ground floor, to be told the only till operating was back upstairs. Then they refused to keep the box for me after I paid. Basically, I was there over half an hour repeatedly going up and down the escalator rather than selecting items to buy. They ended up with only £30 from me in the end, and lost a fitness pro customer moving forward. Truly a pathetic operation, and I'm am extremely easy customer!

I was with my friend all afternoon to buy some football boots and a young girl with glasses was super nice, and thanks to that my friend was finally able to decide after going to several stores and buying the boots

Horrible customer services staff ignoring you when u ask for help literally went in for tennis shoes n the member of staff seemed to be annoyed with me asking him for help n just pointed to the shoe section. He was not busy serving so not really sure what is going on in that store! Stood at the shoe section. For a good 20 mins and walked out went to greaves sport much better service n got my shoes

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Reviews, get directions and contact details for Sports Direct

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