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Spoiled Brat UK

  1. Glasgow
  2. Glasgow Women's Clothing
  3. Glasgow Men's Clothing
  4. Glasgow Accessories

Reviews, get directions and contact details for Spoiled Brat UK

Spoiled Brat UK
"Online Clothing Store, Established in the UK in '04, we are an Indie Womens Clothing Boutique & Lifestyle Fashion Store, known for celebrity style & unique designer fashion & luxury LA USA loungewear brands, like BeacH Riot, Samii Ryan & Lauren Moshi. We are also an Official online Stockist of Disney, Wildfox, The Ragged Priest & Daisy Street. Shop now for womens quirky, edgy fashion, Y2K clothing, festival fashion & fashion trends available now in our online boutique."
Address: 11 College Gate Bearsden , Glasgow G61 4GG, RFW, GB
Phone: 0141 387 3301
State: RFW
City: Glasgow
Zip Code: G61 4GG

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30

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Reviews
I ordered a jacket from this company and paid £2 more than standard retail price for the jacket £2, and £9.99 to have it delivered by Royal Mail First Class tracked. Spoiled Brat sent me the wrong jacket, and then, sent the item 6 days later! I paid for Next Day Delivery ! So I informed the company and opened a paypal dispute because I never heard back. In the paypal dispute, they gave me a tracking number for HERMES and did not respond to any of my questions as to why it was late, and why I was sent the wrong item. I then emailed the company for the 3rd time, who the owner, Susan Irwin, then stated she had sent me an email before "and it could have gone in my SPAM box". No, I never received anything. The owner then apologised and said she would refund me, and provided me with a free returns label. Cleverly, the company have a "you need to upgrade this with a tracking number " as we cannot refund any items without a tracking number policy. She was clever enough not to clearly state this in her emails! So now, I am £41 short because the company sent me the wrong item, and that too delivered the item late. And, they refused to offer me a full refund because "they didn't receive the item". Not my fault Susan - you offered me a free returns label! How do I even know that they didn't receive it? I am so disgusted with the ethics of this company and i highly warn everyone else to stay away. I thought they would have atleast refunded out of kind gesture, seeing as the mistake was THEIRS and not mine. I have now lodged a complaint with Consumer Rights and the Retailer Ombudsmen.
Customer service is truly awful. Order not posted until 8 days after I ordered, received 10 days from order date and Susan who is in charge blamed Royal Mail and ignored my emails. Would not recommend, very unreliable and incompetent
It’s always a little daunting to order from a company that you’ve never heard of before but the goods ordered, service received and promptness of delivery was exceptional! Cannot recommend this company enough and would not hesitate to order from them in the future.
Purchased a few wildfox sweaters from here & every item has been great Quality & exactly what it looked like on the pictures. I wont buy from anywhere else now as i know what i'm getting here and the customer service team couldn't be more helpful - 100%
Amazing website really easy to use, great customer service, products are amazing and speedy delievery time. i love my new disney wallet
Worst customer service ever !! Stay away from them !! They took 2 months to send the item, the post office sent it back to the company and I tried to contact them one of their employee yelled at me and when I asked to send it back they stopped answering me !!!
Refund credits instead of original payment method, then website updated and all my credits disappear. The worst website and customer service ever!
Great website, lots of choice for gifts and clothing. Thanks Susan for your help :0
Great service, lovely products. Would recommend!
Great service, quick and fast and friendly. Would recommend.
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