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Reviews, get directions and contact details for Specsavers Opticians Chepstow

Specsavers Opticians Chepstow
"At Specsavers Opticians Chepstow, you’ll receive only the highest standard of service and expertise in eye and ear care the high street has to offer. With a full range of services, including eye tests and hearing tests, plus ear wax removal, your Specsavers Opticians Chepstow team are here to look after you.We know that it’s not always easy getting around, so if you need us to, our opticians can visit you in the comfort of your own home. You can enquire about home eye tests with just a few clicks of a mouse.Whether it’s stylish glasses, prescription contact lenses or a new hearing aid you need, a qualified optician or audiologist at Specsavers Opticians Chepstow will be happy to help. Come and visit us in-store or online today."
Address: 4 High St, Chepstow NP16 5LH, UK
Phone: 01291 635870
State: Monmouthshire
City: Chepstow
Zip Code: NP16 5LH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed


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Reviews
My issue was that even with glasses driving at night became difficult. Kate reffered me to a private hospital to have my cateracts removed, the results were astonishing and so were the follow up appointments and tests. Kaylee was particularly professional and helpful. Thanks to you my vision as been returned to what it was 20 years ago. Great work guys.
I have never been to an optician before. My daughter had accidentally damaged my eye, and I called in the morning and they got me in. They explained each step of the process to help calm my nerves. Each person I met were lovely and professional! Thank you all so much
The most wonderful experience, very professional staff.
My personal experience was fine when I was seen by the audiologist. However while I waited I noticed the phone kept ringing and no one took the slightest notice. Perhaps out of 9 or 10 calls only 2 were picked up. Plenty of staff but no interest! I noticed this problem on previous reviews by other people. Strange way to run a business.
Dreadful. The website booking doesn't work, and the shop doesn't answer their phone. And they wonder why patients can't be bothered to make repeat appointments when they should!!!
I've been going to Specsavers Chepstow for at least 15 years and I've always come away feeling confident that I've been looked after. In more recent years, Manager Lewis has had a fantastic impact on the team and the whole experience is faultless. Everyone is so friendly and helpful and I love going for my check ups!
Can't fault the service from the staff,very knowledgeable. Had an issue with my new glasses & was sorted out very quickly. Would definitely recommend.
Good Staff a little slow but know what they are upto.
A constant change of staff who are in the training stage of their career. Sadly this leaves little in the way for consistency. The staff are polite but it feels rushed and rather factoryesque.
What a superb welcome and service from Lewis and team! Kindness, gentleness, attentiveness, brilliant professionalism and skill made for a great experience plus I've ordered some great glasses.
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