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Reviews, get directions and contact details for Specsavers

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At Specsavers, we aim to bring you the highest standards of service and expertise. All our stores are locally owned by professional opticians whose priority is to offer the best in eye care and hearing care. That’s why you’ll find this promise in all our stores.

When you choose Specsavers Opticians you are in safe hands. With a catalogue of over 1,000 glasses, showcasing the latest fashions, designer labels, colours and frame shapes from around the world, you can be sure to find the right glasses for you. But we know style comes second to your comfort. Which is why all our glasses are professionally fitted under the supervision of a qualified optician to ensure your new glasses fit properly and that you have clear, comfortable vision.

We also know that it’s not always easy coming in to the opticians without assistance, so if you or your loved ones are physically or mentally impaired, our Healthcall opticians will visit you at the comfort of your own home. You can inquire about home eye tests at just a few clicks of a mouse.

And we don’t just care for your eyes. Our team of audiologists offer a range of services from hearing tests at flexible times to advice on hearing aids. So whether you’re keen to book a hearing test or benefit from some expert advice, we’re here to hear.

We want you to be completely happy with your purchase at Specsavers. So if for any reason you have any concerns within three months of the date of purchase, we will put it right. No quibble, no fuss.

Why do so many people who wear glasses and hearing aids choose Specsavers? It's simple - whether you are in store or online we offer an unbeatable combination of style, value for money and expertise.

Address: 37 Jackson Street , Gateshead NE8 1EE, XTW, GB
Phone: 0191 478 8060
State: XTW
City: Gateshead
Zip Code: NE8 1EE


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Reviews
Excellent service from start to finish. The staff were professional, friendly and knowledgeable. The eye exam was very thorough and everything was explained clearly during each step. I was given excellent advice while choosing glasses and received my glasses quickly.
I recently visited Specsavers for an eye test and had a fantastic experience. The staff were incredibly friendly and helpful, making me feel comfortable and at ease. The optician was professional and knowledgeable.
Went in for eye test and a new pair of specs. Felt pressured straight away to have a new fangled test at extra cost, then was pretty much told that I needed two pairs or glasses, one for near, one for far. I’ve gotten away with one pair of glasses in all the time I’ve been wearing glasses and still have not worn the glasses for near use yet, total waste of £150. The ones I use all the time are ok, but rather uncomfortable on my nose and I’m actually embarrassed to tell people what I paid for them, my kids went mad with me. Not to worry though, learn by your mistakes
During me last visit to the Gateshead Jackson Street branch, I was proper chuffed. Got a canny warm welcome and top-notch service all round. Cheers to everyone there, especially LAVA!
Excellent service and value for the money can't fault any of the staff as they were so helpful
Staff are fiendish polite and professional. Everything was explained in a way I could understand. The Puriton even explained the problems I was having with my eyes clearly and showed my the pictures of my eyes and explained what parts of the eye I was looking at. Best experience I've had getting glasses is in specsavers in gateshead
Poor customer service on phone. Staff were lovely in store but calk taker lacked any sort of customer service skills
Very professional friendly and helpful. Went in to get my ears done and they were excellent. Will be on my list when I need to go back. Thank you for all your help.
service A.1 what a lovely pleasant, and helpful bunch of girls especially frances .A pleasant visit and I came away knowing i had got a bargain, highly recommended.
Very disappointed went for my kids as emergency they didn’t bothered to check his eyes and very rude have asked me to push the door to open it the door is faulty and very hard to open Will definitely send the message to your CEO
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