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Southampton

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Reviews, get directions and contact details for Southampton

Southampton
Address: Coach Station, Harbour Parade, Southampton SO15 1BA, UK
Phone: 0871 781 8181
State: Southampton
City: Southampton
Zip Code: SO15 1BA

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Reviews
I bought a return ticket to Gatwick and handed over my travel details to the guy at the desk so yhere could be no mistakes.I didn't notice the return date was wrong because i was catching an overnight flight.At the same time i was persuaded to buy an over sixties pass to get a cheaper deal.Please note fellow customers if your ticket has to be changed the fee is a fiver and no refunds,even if you aren't travelling for two weeks.In truth the train fare works out cheaper.The pass expiry date was the same date i bought it so i had to have that corrected.National Express might bend a little and learn to be customer friendly.Next time i book my own ticket if i travel by bus.Just not this time thanks.
7 years ago (18-04-2018)
Rude staff who simply dont care and inconsistant procedures. Say one thing to one customer and a different thing to another. Simply disorganised and communication between staff seems to be an issue!
7 years ago (30-04-2018)
First time using a coach service to get from Southampton to London and I'm so glad I did! No delays, no problems on the way up. Service very polite. Drive very smooth. Coach very clean & comfortable. Price very good. The only issue was that the return coach was late and we were worried that we would be late home. It was good that the drive kept us informed throughout the wait and on the journey of any issues or journey improvements. He also got us home in a good time. The drive was smooth and safe. I think I might be converted!? No more congested, stuffy, expensive trains for me. The one thing that I would LOVE (and would totally convert me to coach travel) is if you could book a ‘seat number’ so that you knew you would be able to travel sat next to your friend/partner. This would also stop angry/grumpy passengers pushing to the front to queue at the stations.
8 years ago (22-08-2017)
Rude and unhelpful service from all 3 staff members present on two different occasions
7 years ago (15-04-2018)
Industrial town with lots of shopping. Not very walkable. Interesting history.
8 years ago (27-09-2017)
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