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Smyths Toys Superstores

  1. Belfast

Reviews, get directions and contact details for Smyths Toys Superstores

Smyths Toys Superstores
Address: 3&4, Drumkeen Retail Park, Forestside, Belfast BT8 6RB, UK
Phone: 028 9064 6660
State: Castlereagh
City: Belfast
Zip Code: BT8 6RB

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 1:00 – 6:00 PM

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Reviews
Unacceptable. I was buying a gift for my brother as he is a massive Star Wars fan. when I bought him what I thought was a darth Vader toy to my little brother and to his surprise we pulled out a toy that read “girth Vader” an adult toy that I thought was unacceptable to be selling to children. Wise up people. I enjoyed it and decided to use it for myself, not everything’s a negative in life! Below is an image of the toy!
Went to have a look at a present that ison the site as 50pound reduced. I asked a lady who tried to explain it was 100 pounds more expensive so I was looking at another toy when depry manager called Stephen came over and said what's the problem .as anyone would be I couldn't believe it he then began to look at me head on for a good 20 secs before I said do u not like ne or something .I walked away as I felt very intimidaed . As I had my wife and one year old with. Me. This incident could have led. To someone getting very hurt and if this is the way they treat customers stay clear. I asked for a complaint form which they would not give me . All I wanted was to buy m daughter something nice instead it upset her and. My wife so much they left the store. So unlelpful ,falls advertising and extremely angry deputy manager Stephen .honestly stick with amazon . As the store is the most antisocial store in been near . Horrible. Experianc e and made a child cry
Good range of products and good for a look about with a toddler even if not planning on buying.
Lots of toys, if you like Lego Jurassic World then your in luck, I found these beauties not that long ago
I bought a cot mattress from Smyth's Forestside a few weeks ago, unfortunately when I brought it home it was not true to size and left a dangerous gap of about 6cm between the cot and mattress. I contacted Smyths customer service over the phone and they sent me a form to fill in with details of the incident and photos of the gap measurement. Smyths customer service was excellent and fully investigated the matter and contacted Smyths in Forestside on my behalf who then provided me with a replacement mattress if my choice. When I returned the faulty one, the staff in Forestside were already fully aware of the situation and provided excellent customer care. Monica in the Nursery section of Smyths was very friendly and helpful. I am delighted with the replacement mattress. Thank you for all the help, my 1 year old is getting a great night's sleep thanks to all at Smyths.
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